Wayfair reviews

3.1

39% would recommend to a friend

(6,865 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great bones. Internal tools built specifically for employees. Improved ability to take care of customers.

Cons

Poor leadership at the top level. Covid volume mishandling resulted in a lot of really good talent lost,

4.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s ok at best better during peak season

Cons

They is not good for the area

Viewing 265 - 267 of 6,865 Reviews

Glassdoor has 7,889 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.