Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
4.0
Mar 2, 2023

Wonderful environment

Recommend
CEO approval
Business Outlook

Pros

Supportive team makes it a wonderful environment to work in.

Cons

Low pay compared to peer organizations

avatar
Waystar Response
3y
We are happy to hear you are enjoying the company culture that we nurture. We have so many great team members that make our goals possible and are great to work with! Thank you for your feedback on compensation. We leverage external compensation data and benefits benchmarking to stay current on market trends. We also offer a comprehensive total rewards package for team members that is continuously developed to match their needs.
5.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Exceptionally kind people who exude Waystar's values. Diversity, inclusivity, Work/Life Balance, Top Quality Tech. Wages and benefits are incredible as well.

Cons

This is a growing company and sometimes it is difficult to keep up with the changes exciting as they may be.

avatar
Waystar Response
3y
As a growing company, it is important to hear that we do well in those areas and appreciate your flexibility as we strive to make Waystar great. We have several tools to leverage for career conversations, including Fuel 50, LinkedIn eLearning, and front-line leadership training, and encourage our leaders to share these with their team members. Thank you for your feedback!
5.0
Feb 19, 2023
Recommend
CEO approval
Business Outlook

Pros

The people including a solid considerate management team. Reasonable expectations for the industry. Annual COLA. Internal Career Advancement Internal and External Training Wide variation in ethnicity, culture, and age

Cons

Normal issues with cross department communication in a large company. May not be the most trendy or highest pay but they do not roll layoffs with every new project .

avatar
Waystar Response
3y
Thank you for your feedback! We appreciate knowing that you are having a positive experience with your leaders, the diverse culture, as well as personal and professional development tools. Our leaders are constantly looking to improve ways we can work cross-functionally as a company. In fact, we have a cross-functional team discussing how we can get even better right now. We also dedicate resources to deepen our understanding of different job markets and compensation across markets to ensure we have a competitive and comprehensive total rewards package.
Viewing 340 - 342 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.