Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 41 reviews)); "Great benefits and holiday schedule." ((in 32 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Great leadership in our CEO and upper management." ((in 23 reviews)); "Everyone is very helpful and wants you to succeed." ((in 20 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 22 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 14 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Compensation is a little lower than the competition." ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

4.0

Sep 30, 2022

Nice place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture Free soda Work life balance

Cons

The Salary is bellow average

Waystar Response

3y

Who doesn’t love free soda?! Your feedback is appreciated! Waystar strives to compensate team members fairly. Compensation data, market analysis, and experience are used to stay current on market trends.

5.0

Sep 29, 2022

Good

Auditor

Recommend

CEO approval

Business Outlook

Pros

Excellent salary and benefits. Yearly and Monthly bonus. Supports WFH. Encourages team building across departments. D&I supported. Open door policy with leadership.

Cons

High stress to meeting deadlines.

Waystar Response

3y

Thank you for your feedback and we encourage team member input. Please speak with your leader or the people team so that we can review resources and timelines and help you feel confident in your work responsibilities.

5.0

Sep 26, 2022

Good work environment!

Specialist application engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, plenty of opportunities to grow

Cons

Hiring freeze recently, not sure what is going to happen Some outdated legacy systems.

Waystar Response

3y

Thank you for your feedback! As a potential recession is on the horizon, Waystar has shifted to a focused hiring approach and not a hiring freeze. There are numerous examples of companies that have over hired and are now freezing positions or eliminating them. We continue to bring in top talent to contribute to Waystar.

Viewing 373 - 375 of 526 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Project Scheduling Coordinator

Enrollment Support Coordinator

Waystar

Waystar reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Nice place to work

Good

Good work environment!

Top companies for "Compensation and Benefits" near you

Jobs at Waystar

Waystar reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Waystar reviews FAQs

Jobs at Waystar