Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Waystar is a growing company with lots of room to work on interesting and meaningful projects while growing your career. We are very focused on work-life balance and doing what we can to keep work within business hours as much as possible. The culture is the real standout here, with friendly and talented people to work with. Senior leadership values transparency and has taken criticism of policy without retaliation.

Cons

Wish there was more flexibility with the work from home policy. Lot's of top talent I'd like to hire, who are ineligible to hire because they aren't local. (We're 100% remote with the Delta Variant now, however discussion is still happening to shape the future policy.)

4.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

The companies 'Core' values (Honesty; Passion; Curiosity; Fanatical Focus; Best work, always; Making it Happen; Joyful, Optimistic & Fun and Kindness) are practiced - Not just words on a poster in the lunch room. Communication from Executives/Leadership is on regular intervals and positive Note: This might sound like I've drank the Kool-Aid, but have been in the work-force for over 30+ years and at this point I am very optimistic about how this organization operates.

Cons

Due to the high number of company acquisitions in a short time span - there is quite a bit of stuff 'up in the air'. What I mean is somethings don't appear to get resolved in a timely manner or ever. That bothers me since my personality wants things to be complete/finalized, but I understand that opportunities need to be taken or some other company will take them.

5.0
Aug 11, 2021

Awesome Company with Great Future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome people who seem to really care about what they do; have had great experiences working with all people/departments I've interacted with. The company has acquired several companies over the years and are on a growth trajectory to go public some day, I'm sure. The company is financially-stable and surpassing aggressive sales goals left and right...very strong future outlook. There is a lot of opportunity to learn here and be part of projects, such as the integration management team (acquisitions), that will expand your skillset and experience. There is a good mix of long-time talent here mixed with newer talent. The company is very open to helping you achieve what you want to achieve in your career, try new roles, and stay with them long term. The best onboarding experience I've had. I've only had one other compare in my 17+ years of work experience. Great perks/benefits and competitive salary. Every employee at the companies Waystar has acquired has a spot/place.

Cons

The company is growing through acquisitions, which shows a little in some processes that need to be ironed out a bit more as companies have integrated into Waystar. But, not something that can't be overcome! The only other thing I feel they can be more competitive with is PTO for under-Director level...I feel everyone should have the same level of PTO offered, no matter the level as I've found that people do not abuse the privilege but rather just cements them here longer as they love the benefits.

Viewing 403 - 405 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.