Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Feb 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Work-life balance: Even though I am Salary, there was concern and action taken when asked to work on the weekend Compassionate and Hard-working Team: I couldn't complain about a single person on my or anyone else's team Leadership: Leadership cares about you and your growth along with providing swag to make you feel like a part of the team Diversity: Anybody is welcome and it shows

Cons

Unable to fast-track title growth: There are rare cases to become a manager without someone else leaving the position. You will be given tools such as LinkedIn learning, team training, or cross-functional projects to learn but don't expect a title for at least 3-5 years. 401K match and PTO benefits: This is not so much a con as just being average Constantly shifting roles within leadership and teams: I have had 3 different directors in 2 years and every year I expect some team to have new responsibilities due to acquisitions or regional client shifts.

avatar
Waystar Response
5y
We’re happy to hear that you enjoyed the team culture in your time at Waystar and that you were able to take advantage of the flexibility we offer. We aspire to provide a healthy work-life balance for our team members so they can best serve their families and our clients. We are a fast-moving company with a growth mindset, and we truly want to help our team members succeed. Thank you for your feedback.
4.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home and apply independent resolutions

Cons

Part-time work was not available

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Waystar Response
5y
We are pleased to hear that Waystar’s current flexibility in work location was a benefit to you during your time at Waystar! Thank you for the feedback.
3.0
Jan 28, 2021

Meh...

Recommend
CEO approval
Business Outlook

Pros

Benefits, Co-workers, work/life balance, volunteer

Cons

Communication across departments, pay, lack of recognition

avatar
Waystar Response
5y
We’re happy to hear that you enjoyed the team culture in your time at Waystar and that you were able to take advantage of the flexibility we offer. Please note that improving our cross-functional communication is one of our company-wide initiatives for 2021! Thanks for sharing your feedback!
Viewing 442 - 444 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.