Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 548 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 78% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 38 reviews)); "Great benefits and holiday schedule." ((in 34 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Great leadership in our CEO and upper management." ((in 26 reviews)); "Everyone is nice and management is enthusiastic" ((in 22 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to peer organizations" ((in 25 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 13 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (526 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews

4.0

Dec 7, 2021

a

Analytics developer

Recommend

CEO approval

Business Outlook

Pros

Good place to work for entry level

Cons

Top level management is not the best

Waystar Response

4y

Thank you for your feedback. We are saddened to hear your experience was not what you expected. We recognize raising concerns to management can be uncomfortable and have implemented various methods for team members to do so anonymously. We take leader/team member relationships very seriously and provide leaders ongoing training on best practices in leadership.

5.0

Dec 6, 2021

Fantastic Company

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Absolutely fantastic company to work for. The really care about their employees and try to always do right by them

Cons

Communication could be a bit better.

Waystar Response

4y

Thank you for your feedback! We are so glad that you have enjoyed the company culture at Waystar. We work so hard to build a culture where employees can thrive and do their best, work!

5.0

Dec 3, 2021

Breath of Fresh Air experience through the hiring process

Account executive

Recommend

CEO approval

Business Outlook

Pros

Multi-stage interview process and testing went very smoothly. All interviewers and team were extremely kind and accepting. Highly recommend any interested applicants.

Cons

time will tell, but the future looks bright!

Waystar Response

4y

Thank you for your feedback! We are so glad that your interview experience was positive. At Waystar, we value people's time and are grateful for those that want to work for our organization and want to ensure that they have a comfortable setting to shine during their interview.

Viewing 451 - 453 of 526 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Jobs at Waystar

Business Intelligence Analyst

CDI Clinical Performance Auditor

United States

View job

Project Scheduling Coordinator

Enterprise Technical Support Analyst

Waystar

Waystar reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

a

Fantastic Company

Breath of Fresh Air experience through the hiring process

Top companies for "Compensation and Benefits" near you

Jobs at Waystar

Waystar reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Waystar reviews FAQs

Jobs at Waystar