Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
4.0
Nov 10, 2021

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Work from home.

Cons

Growing fast - lots of structural changes

avatar
Waystar Response
4y
Thank you for your feedback. At Waystar, we offer a comprehensive benefits and compensation package so team members can do their best work wherever they are. We are growing fast at Waystar, and while this growth is great, sometimes issues can arise. That’s why we've implemented various transition and acquisition plans. We also encourage team members to openly communicate any issues with their respective leaders.
4.0
Nov 8, 2021

Good Leaders

Recommend
CEO approval
Business Outlook

Pros

comfortable workspace, helpful and thoughtful leaders

Cons

Not enough training provided for specific tasks

avatar
Waystar Response
4y
We are glad you felt supported and respected by your leaders during your time at Waystar but are disappointed to hear you felt you didn’t receive adequate training. The Waystar People team is here to support team members in getting the training they need to do their best work. Thank you for your feedback!
5.0
Oct 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Waystar has a very impressive onboarding process. The interview process allowed me to interact with multiple leaders and each discussion was sincere & honest and provided a glimpse at the company culture very early on in the process. Once hired, online completion of the required documents was straightforward and simple. The HR department provided a nice presentation to walk me through payroll & benefits, which is greatly appreciated as a new hire. My equipment arrived on my doorstep and the IT department scheduled calls on day one to assist with setup. Truly stellar experience.

Cons

The interview process is lengthy, but well worth the time investment as I'm excited to work alongside such a fantastic team.

Viewing 457 - 459 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.