Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

78% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
4.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

The companies 'Core' values (Honesty; Passion; Curiosity; Fanatical Focus; Best work, always; Making it Happen; Joyful, Optimistic & Fun and Kindness) are practiced - Not just words on a poster in the lunch room. Communication from Executives/Leadership is on regular intervals and positive Note: This might sound like I've drank the Kool-Aid, but have been in the work-force for over 30+ years and at this point I am very optimistic about how this organization operates.

Cons

Due to the high number of company acquisitions in a short time span - there is quite a bit of stuff 'up in the air'. What I mean is somethings don't appear to get resolved in a timely manner or ever. That bothers me since my personality wants things to be complete/finalized, but I understand that opportunities need to be taken or some other company will take them.

5.0
Aug 11, 2021

Awesome Company with Great Future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome people who seem to really care about what they do; have had great experiences working with all people/departments I've interacted with. The company has acquired several companies over the years and are on a growth trajectory to go public some day, I'm sure. The company is financially-stable and surpassing aggressive sales goals left and right...very strong future outlook. There is a lot of opportunity to learn here and be part of projects, such as the integration management team (acquisitions), that will expand your skillset and experience. There is a good mix of long-time talent here mixed with newer talent. The company is very open to helping you achieve what you want to achieve in your career, try new roles, and stay with them long term. The best onboarding experience I've had. I've only had one other compare in my 17+ years of work experience. Great perks/benefits and competitive salary. Every employee at the companies Waystar has acquired has a spot/place.

Cons

The company is growing through acquisitions, which shows a little in some processes that need to be ironed out a bit more as companies have integrated into Waystar. But, not something that can't be overcome! The only other thing I feel they can be more competitive with is PTO for under-Director level...I feel everyone should have the same level of PTO offered, no matter the level as I've found that people do not abuse the privilege but rather just cements them here longer as they love the benefits.

5.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I don’t know where to start… Waystar in Duluth, GA. is the ABSOLUTE BEST PLACE TO WORK IN GA! When Waystar says they care, they do! From the very top of management all the way down. (Matt doesn’t know he is uncle Matt to me.) He truly cares for ALL of us like an uncle. When Covid first started Waystar was on it making sure all CDC guidelines were followed. Understanding that those of us that had little ones would now be at home while we continued to support our clients. Being the Waystar family that we are, we all banned together to ensure our clients experienced no interruption in the quality service they are use to. While the world was dealing with racial issues, once again Waystar made sure that we are ALL family no matter what ethnic background you are! I can’t speak for everyone but what I can tell you is I wear my Waystar gear proudly! I love when people ask me what is Waystar? The best place to work in GA hands down! Go online and apply I promise you, you will love it! I could go on and on forever. It doesn’t matter if we’re in the office or working from home. Waystar is not just a job, it’s a career. A career with family and friends that care. I love it and you will too!

Cons

I can’t find one bad thing to say. I’m sure you think not everything and everybody is great. In truth they are, it is. Everyone and everything is great! The compassion and concern for employees and customers during these unprecedented times is truly amazing.

Viewing 469 - 471 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.