Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 555 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at Waystar to a friend and 80% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Waystar?

85% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"great people to work for and with." ((in 39 reviews)); "Great benefits and holiday schedule." ((in 36 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 26 reviews)); "Everyone is very helpful and wants you to succeed." ((in 22 reviews)); "Great leadership in our CEO and upper management." ((in 21 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 22 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 13 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "Until recently all of the executive leadership featured no ethnic diversity." ((in 2 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

85% would recommend to a friend

(139 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

139 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Nov 13, 2022

Strong Collaborative Culture

Specialist application engineer

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for both career and knowledge progression

Cons

Total compensation is below average for the role

Waystar Response

3y

Thank you for your feedback. We are glad to hear that you have been enjoying your time here at Waystar. We work hard to provide programs and training that support our team members growth personally and professionally. Thank you again for your feedback!

4.0

Nov 12, 2022

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management is great. They make an effort to do right by their employees.

Cons

Pay isn't competitive. No cost of living bonus

Waystar Response

3y

Thank you for your feedback. We are glad to hear that you have been enjoying your time here at Waystar. Waystar leverages compensation data, market analysis, and experience as ways to stay current on market trends and strives to compensate each team member fairly. Please speak with your leader or the People Team if we can discuss your concerns.

4.0

Nov 9, 2022

Senior Strategic Project Manager (HS+H Department)

Senior strategic project manager

Recommend

CEO approval

Business Outlook

Pros

Great team Growing organization Fast Paced / Unique projects

Cons

Lower compensation compared to other companies in the industry - Leadership could be more proactive when addressing issues, like compensation instead of retroactively conducting Market Analysis after periods of high turnover - Waystar leadership has conducted 2 market analyses (1 for consulting team & 1 for PMO) since 2020, and determined compensation adjustments were warranted, in both instances, Waystar issued compensation adjustments for respective roles/teams.

Waystar Response

3y

Thank you for sharing your feedback. Waystar strives to hire top talent and compensate team members fairly. With a forever changing market, we try our best to stay current on market trends using resources like you mentioned to deepen our understanding of different job markets. Your feedback is appreciated!

Viewing 82 - 84 of 139 Reviews

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Waystar reviews

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Reviews about "Compensation"

Strong Collaborative Culture

Great place to work!

Senior Strategic Project Manager (HS+H Department)

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