Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

-my teams leadership is OUTSTANDING -good balance of established practices with enough room to work how you feel is best -company culture -internal promotions / cross hires -work life balance is excellent -I never feel micromanaged

Cons

-mid range pay -huge learning curve if you’re an outside hire (as in outside the industry) -benefits are a little expensive for me + spouse but the coverage is good

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Waystar Response
1y
Thank you for recognizing our amazing culture and leadership, which both drive a great team member experience! We use market data and salary analyses to continuously meet the needs of our team members through competitive compensation and benefits packages. We appreciate your post!
1.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

N/A since the comapny went public the work environment is numbers - numbers - numbers

Cons

Female SMEs are ignored and treated dismissively, male applicants with little to no qualifications are frequently promoted or given new roles and titles before women with more experience and tenure, final performance reviews often contain events never before discussed

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Waystar Response
1y
We highly value the team member experience and believe it's essential to foster a work environment that emphasizes work-life balance and equality. Please reach out to peopleteam@waystar.com if you would like to discuss your experience further.
2.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, working from home, bonuses

Cons

Poor management, a technology company not driven by tech, took away remote work

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Waystar Response
1y
We are committed to providing the best experience for our team and our clients. Our hybrid work transition aligns with other technology companies. We want to bring team members together as it fosters an environment of collaboration and innovation as we grow.
Viewing 100 - 102 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.