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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      3.0
      Jan 12, 2025

      Okay

      Delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging, growing, opportunities, helping healthcare

      Cons

      Disorganized, overworked, too much tech debt

      avatar
      Waystar Response
      1y
      It is important to us that our team members have opportunities for growth and a healthy work-life blend while working towards our mission of simplifying healthcare payments. Thank you for your feedback.
      1.0
      Jan 10, 2025

      Don't Bother

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule that won't be around for long I imagine.

      Cons

      Company went public and is now continuously making changes that are detrimental to the employees. Upper management thinks of themselves as gods. Very little warning when changes are made giving us little time to adjust. Commission structure is a joke they state that it's 8%, but you only making 4% of sales for the month the contract was sold and then 4% a year after the contract has been signed. If the client backs out of contract before the end of year you are required to pay back Waystar. If you leave the company at any point or change departments you do not get paid your commission for the previous month or the second half of your "8%". Partner systems that work with Waystar actively promote protentional clients to not work with us. Project managers at Waystar will convince sold clients to back out of deals causing you to lose sales. KPIs are unattainable and no one ever hits them, but they will get on you for not hitting them if they don't like you. JUST STAY AWAY,

      avatar
      Waystar Response
      1y
      The team member experience is very valuable to us and we are always working to make Waystar an even better place to work. Please reach out to peopleteam@waystar.com if you would like to discuss your experience further.
      4.0
      Jan 9, 2025

      great

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      its great to work here with great people

      Cons

      i have no cons about this company

      avatar
      Waystar Response
      1y
      Thank you for recognizing our great team members! We appreciate your review.
      Viewing 106 - 108 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.