Waystar reviews

4.2

84% would recommend to a friend

(526 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

526 reviews
5.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

This company cares not only about supporting its clients well but also its employees. Since starting, both my co-workers and bosses have taken to efficiently answering every question that I may have. They put a lot of stock into the needs of their employees. When you win, the entire team celebrates. You just have to drink the Kool-aid

Cons

I have not found one yet. Doubt it would be anything notable.

avatar
Waystar Response
2y
Our values-driven team makes not only Waystar’s goals possible, but they also leave room to celebrate our personal wins! We are happy to hear your journey so far has been full of support. Thanks for your review.
3.0
Feb 4, 2024

Mixed Review

Recommend
CEO approval
Business Outlook

Pros

Very young company so expect exuberant energy and excellence. I met some outstanding IT professionals at Waystar.

Cons

Not really about "transforming" health care--they're about maximizing hospital and healthcare system profits. Zero training on multiple complex proprietary software systems--all OJT. Very young company so expect lot of prejudice and stereotyping if you are 40+ and not senior management. My workgroup was uncomfortably cutthroat. Don't seem to understand Family and Medical Leave Act.

avatar
Waystar Response
2y
Thank you for your feedback. We work to provide training that enables team member efficiency and success. We are sorry to hear that your experience did not live up to your expectations. Waystar provides an avenue for concerns related to discrimination via the ethics portal. Each case is taken seriously and evaluated. We would like to learn more about your experience, please reach out to peopleteam@waystar.com.
5.0
Feb 2, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Solid products Ongoing training Open communication with any managers

Cons

Salary could be better. Having to go into office more. More productive at home.

avatar
Waystar Response
2y
It is important that team members have access to development and an honest, open work environment. We believe we are better together, and in-person opportunities can expand our ability to collaborate.
Viewing 160 - 162 of 526 Reviews

Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.