Waystar reviews

4.2

84% would recommend to a friend

(529 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

529 reviews
5.0
May 9, 2025

My Experience With Waystar

Recommend
CEO approval
Business Outlook

Pros

Fantastic culture Everyone willing to help Great training (and continuous training) A certain “demeanor” amongst people that is confident but also humble Processes that are in place are efficient and logical The opportunity to make great money

Cons

No cell phone reimbursement for sales reps

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Waystar Response
11mo
Thank you for recognizing our wonderful workplace culture where we continue to strengthen our team member experience and growth opportunities. Our team is the driving factor for our mission to simplify healthcare payments. Cell phone reimbursement is based on job type, classification, and work hours – please reference and the Handbook and check with your leader to see if you are eligible.
5.0
Apr 21, 2025

Current Employee

Recommend
CEO approval
Business Outlook

Pros

Waystar is a great company to work for.

Cons

The process to being hired for entry level position is a little lengthy.

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Waystar Response
1y
Thank you for leaving a review and recognizing Waystar as a great place to work. We continuously look for ways to improve our candidate experience, so please share your feedback to the Talent Acquisition by emailing peopleteam@waystar.com.
5.0
Apr 10, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Your direct managers really care about you and your success.

Cons

Workload and quota has increased since the company has grown, but compensation has not increased

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Waystar Response
1y
Waystar’s leadership is value-focused, and we believe that every team member can make a true impact! There can be challenges as we grow, but we continue to evaluate our benefits packages to make sure they align with market. Please reach out to your direct leader if you need help prioritizing your workload. Thank you for your feedback.
Viewing 241 - 243 of 529 Reviews

Glassdoor has 551 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.