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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (527 total reviews)

      Matt Hawkins

      91% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      527 reviews
      2.0
      Dec 5, 2022

      OK place to work

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good Benefits - Great culture - Fun environment

      Cons

      - Management has no idea what they are doing - Promised you can move up within the company, but if you do your job well they won’t promote you - Pay is not very good

      avatar
      Waystar Response
      3y
      We are disappointed to hear that your experience working at Waystar didn’t meet your expectations. We work hard to provide training and support for our people leaders, as this is very important to us. Fuel 50, LinkedIn eLearning, and front-line leadership training are a few examples. In regard to your feedback on pay, Waystar strives to compensate team members fairly. We leverage compensation data, market analysis, and experience as ways to stay current on market trends.
      2.0
      Dec 1, 2022

      Could have been good

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office with a great view. Some efforts from HR to make you feel valued.

      Cons

      Poor training, oversaturated "vision" culture without direct leadership support. A myriad of acquisitions have resulted in a jumbled mess of knowledge and resources. It took a long time to get answers to simple questions. Scarce technical documentation. Training was both boring and ineffective. Leadership hadn't figured out how they were going to tackle business problems, and sales reps ended up looking foolish in front of clients/prospectives because of it. Tons of cold calling, way more than you'd expect as AE.

      avatar
      Waystar Response
      3y
      Thank you for your feedback. We are disappointed to hear that your experience working at Waystar didn’t meet your expectations. We work hard to provide training and support for all team members that can be engaging and effective. Your feedback is appreciated.
      3.0
      Nov 28, 2022

      Overall OK

      Operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO Policy Remote Friendly atmosphere

      Cons

      Less than desirable pay Limited room for growth

      avatar
      Waystar Response
      3y
      Thank you for your feedback. We have worked hard to build a positive, inclusive, and fun company culture and happy to hear that that’s been your experience. Waystar strives to compensate all team members fairly by leveraging compensation data and market analysis. Please submit your concerns and suggestions to your manager, to your strategic business partner or anonymously through the ethics line.
      Viewing 253 - 255 of 527 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.