Waystar reviews

4.2

84% would recommend to a friend

(530 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
5.0
Feb 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Not a normal corporate environment, which is nice.

Cons

Wish the pay was better but opportunities to grow are encouraged.

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Waystar Response
1y
Growth opportunities and a positive work environment are essential to a positive team member experience. We consistently leverage market data and salary analysis to offer a competitive compensation package. We appreciate your review, thank you for posting!
5.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Management is caring, welcoming and insists on family vs work life. Onboarding and training are detailed making sure there is a comfort level to do the best job. Waystar technology has many capabilities to meet customer needs.

Cons

The hiring process took about 3 months from time of application submitted to employment offer. If I did not have severance from previous employment, I would not have been able to wait it out.

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Waystar Response
1y
We strive to make sure our team members and clients are set up for success from day “one”. We are always looking to improve our candidate and new hire experience, and we appreciate your feedback!
5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

-my teams leadership is OUTSTANDING -good balance of established practices with enough room to work how you feel is best -company culture -internal promotions / cross hires -work life balance is excellent -I never feel micromanaged

Cons

-mid range pay -huge learning curve if you’re an outside hire (as in outside the industry) -benefits are a little expensive for me + spouse but the coverage is good

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Waystar Response
1y
Thank you for recognizing our amazing culture and leadership, which both drive a great team member experience! We use market data and salary analyses to continuously meet the needs of our team members through competitive compensation and benefits packages. We appreciate your post!
Viewing 253 - 255 of 530 Reviews

Glassdoor has 552 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.