Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 551 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great benefits and holiday schedule." ((in 39 reviews)); "Great people to work for and with." ((in 38 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 27 reviews)); "Great leadership in our CEO and upper management." ((in 25 reviews)); "Everyone is nice and management is enthusiastic" ((in 23 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 25 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 15 reviews)); "Upper management is completely out of touch" ((in 5 reviews)); "I left Waystar due to a vague RTO plan, lower than average compensation, and limited opportunities to work with new technology." ((in 5 reviews)); "Terrible upper management, definitely sowed favoritism." ((in 4 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(529 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waystar has an employee rating of 4.2 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

529 reviews

5.0

Nov 4, 2022

Great company with good culture

Product manager

Recommend

CEO approval

Business Outlook

Pros

solid environment which is employee focused

Cons

growing company that is becoming increasingly bureaucratic

Waystar Response

3y

Thank you for your positive feedback. We strive to be a team member focused company and happy to hear that has been your experience so far! Though we are a fast-growing company, we would love to the chance to hear your ideas on ways we can continue to improve the work environment for everyone. Please submit your suggestions to your manager, to your strategic business partner or anonymously through the ethics line.

2.0

Oct 26, 2022

Tons of support if you know how to get it

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Marketing machine adds a ton of credibility to sales Swag

Cons

Not easy to make things happen Products don’t always do what they say Confusing comp plan

Waystar Response

3y

Thank you for sharing your perspective and feedback! We are always looking for ways to improve our products to make our processes as efficient and effective as possible.

5.0

Oct 21, 2022

Great company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, equal opportunity, growing company

Cons

The culture can be a bit cliquey in some departments

Waystar Response

3y

Thank you for your positive feedback. We have worked hard to build a positive, inclusive, and fun company culture and hate to hear that hasn’t always been your experience. We would love the chance to hear your ideas on ways we can improve in this area. Please submit your concerns and suggestions to your manager, to your strategic business partner or anonymously through the ethics line.

Viewing 271 - 273 of 529 Reviews

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Great company with good culture

Tons of support if you know how to get it

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