Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
5.0
Sep 12, 2022

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great pay and flexibility. Work is work, but demands and timeline are reasonable. Solid growing company. Unwavering mission in healthcare.

Cons

Sometimes hard to get things done across different teams/applications.

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Waystar Response
3y
Thank you for your feedback. We are glad to hear that you appreciate the company culture we have worked so hard to build here as we strive to continuing simplifying and unifying healthcare payments. If you have suggestions on how for us to operate even more effectively, please share with your leader or the People team.
5.0
Sep 9, 2022

Waystar

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Organization is highly driven by values (truly discusses and lives them in operational and strategic decision making) - Team work and Collaberation to support our clients has been incredible - Exciting suite of products that support value to the

Cons

High growth organization means ebbs and flows with resourcing to meet demand in a tight labor market.

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Waystar Response
3y
We are glad to hear that your experience working at Waystar has been positive. Our values are more than words – they are goals we strive to achieve every day and glad to hear this has been your experience. Thank you for your feedback.
4.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits and holiday schedule. Work from home positions available. CEO is high energy and motivating.

Cons

The company continues to grow, but with continuous acquisitions many jobs become redundant which will slow career growth. If you are not a "legacy" Waystar employee, you have very little chance of career growth. ELT is very big on great core values, but unfortunately as you get below that level the day-to-day leadership is less excited about those values. They are a great company to work for if you are looking for a paycheck with flexibility for family life. But negotiate a good starting salary and do not expect that to climb much.

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Waystar Response
3y
Thank you for your feedback. We are consistently evaluating our benefits programs and strive to strengthen them each year including an extra PTO day for your birthday in 2023. We are disappointed to hear that leaders you have worked with have not shown as much passion for Waystar’s values. Please share your concerns anonymously though our ethics line, directly to your manager, or to your strategic business partner representative. If you don’t know who your strategic business partner is, you can find out by contacting the People Team.
Viewing 286 - 288 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.