Is Waystar a good company to work for?

Waystar has an overall rating of 4.2 out of 5, based on over 551 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Waystar to a friend and 79% have a positive outlook for the business. The best reviews about Waystar have been left by employees working as Technical Support Analyst , Account Executive and Project Manager .

Does Waystar pay their employees well?

According to anonymously submitted Glassdoor reviews, Waystar employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waystar. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Waystar?

84% of Waystar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waystar 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Waystar?

Account Executive (49) , Project Manager (14) , Technical Support Analyst (11) , Market Development Representative (MDR) (9) , Sales (9) , Software Engineer (8) , Business Analyst (7) , Market Development Representative (7) , Manager (6) , SOLUTION ADOPTION CONSULTANT (6) , Technical Support Specialist (6) , Analyst (5) , Client Success Manager (5) , Director (5) , Sales Executive (5)

What are the pros of working at Waystar according to real employee reviews?

"Great people to work for and with." ((in 36 reviews)); "Great benefits and holiday schedule." ((in 36 reviews)); "There is a great work life balance and I would highly recommend Waystar!" ((in 28 reviews)); "Great leadership in our CEO and upper management." ((in 24 reviews)); "Everyone is nice and management is enthusiastic" ((in 24 reviews))

What are the cons of working at Waystar according to real employee reviews?

"Low pay compared to competitors" ((in 23 reviews)); "Low salary, no residuals, at the time they were trying to bring people back in the office." ((in 15 reviews)); "Upper management is completely out of touch" ((in 6 reviews)); "compensation low, not a lot of room for growth" ((in 4 reviews)); "Rampant favoritism." ((in 3 reviews))

What are employees saying about Waystar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waystar layoffs and their outlook for job security at Waystar in 2026.

What are the top reviewed Waystar locations?

Louisville , Atlanta , Duluth , Chicago , Lehi , Overland Park , Denver , Kansas City , Orlando , Boston , Newton , Lawrenceville , Kentucky , Orem , Park City , Salt Lake City , Saint Louis , Lexington , Charlotte , Dallas , Plano , Texas City , Nashville , Leawood , Lenexa , Thornton

Waystar reviews

4.2

84% would recommend to a friend

(529 total reviews)

Matt Hawkins

91% approve of CEO

79% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.1

Senior management

4.0

Career opportunities

3.7

Compensation and benefits

Waystar has an employee rating of 4.2 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

529 reviews

4.0

Feb 11, 2024

Good Company to Work For

Information technology

Recommend

CEO approval

Business Outlook

Pros

Professional Growth - The company does offer a lot of opportunities to grow. Swag - Pretty soon you will have a ton of company-branded Leadership - Most of the leadership team is friendly and nice.

Cons

Pay- They could be better.

Waystar Response

2y

Team member growth, as well as a joyful, optimistic, and fun workplace are top priorities for us! We also leverage market data, analyses, and performance-based incentives to compensate our team members fairly. Thank you for your review.

4.0

Feb 7, 2024

SAC

Solution adoption consultant

Recommend

CEO approval

Business Outlook

Pros

Great leadership, tons of support

Cons

Have to go into office

Waystar Response

2y

Leadership and support are strengthened by our in-person experiences, as being together can encourage further growth and assistance! Thank you for posting.

5.0

Feb 7, 2024

A company that supports

Market development representative (mdr)

Recommend

CEO approval

Business Outlook

Pros

This company cares not only about supporting its clients well but also its employees. Since starting, both my co-workers and bosses have taken to efficiently answering every question that I may have. They put a lot of stock into the needs of their employees. When you win, the entire team celebrates. You just have to drink the Kool-aid

Cons

I have not found one yet. Doubt it would be anything notable.

Waystar Response

2y

Our values-driven team makes not only Waystar’s goals possible, but they also leave room to celebrate our personal wins! We are happy to hear your journey so far has been full of support. Thanks for your review.

Viewing 292 - 294 of 529 Reviews

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Waystar

Waystar reviews

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Good Company to Work For

SAC

A company that supports

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