WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 13, 2015
Recommend
CEO approval
Business Outlook

Pros

- Many smart, dedicated, hard-working professionals who really care. - Nice facilities in good locations. - Subsidized parking & public transportation. Lots of free food in NYC office. - Some flexibility with schedules, depending on manager. - Recognized, trusted brand.

Cons

- Trying to get by with too few staff, being paid too little. Few opportunities for growth. Very low morale. This was not always the case. - Very little work/life balance, especially for a company that talks a good game about 'wellness.' - Maternity leave policy was surprisingly limited and was only updated when employees staged a petition campaign. - Dramatic changes in annual review process, very obviously to weed out 'undesirables' or provide rationale for layoffs. Long-time high performers dropped to low performers. - Newer employees have bonuses capped at less than half the levels of tenured colleagues in the same roles. - Company used to place a very high priority on the end user, ensuring content was credible, unbiased and up to date, as well as protecting user privacy. This is being eroded quickly due to market pressures.

3.0
Aug 2, 2016
Recommend
CEO approval
Business Outlook

Pros

When I worked there, I worked with some of the best minds. Great at finding new college graduates with talent. Good collaborative atmosphere.

Cons

Unfortunately the company became more and more corporate over time. Harder to make positive change. Now running things like an IT shop with a PMO office.

2.0
Jul 22, 2016

Health Coah Perspective

Recommend
CEO approval
Business Outlook

Pros

Great friendships made, flexibility, not having to take any work home, very professional but also laid back, and no dress code

Cons

1. No way to move up in the company at all 2. Treat the coaches like children 3. Supervisors play favoritism with certain coaches 4. Although we preach wellness programs onto other companies and yet we aren't even allowed out of our seats for 20 minutes 5. They're constantly losing clients and yet they continue to increase the productivity (makes no sense at all) 6. Does nothing in the direct community, Indiana was one of the top 10 obese states and yet we don't even go into the community and to help resolve this issue 7. The calls are very repetitive, they say they care about the quality but getting more calls a day brings in more money, so that's what they truly care about 8. They'll offer tons of voluntary time off, and mandatory over time at the same time, and then complain about how behind we are and make everyone Work even harder simply because someone doesn't know how to add and do their job. 9. Everyone here has at least a bachelors degree, and yet they won't even let us talk about things we went to school for on our coaching calls. The things we're ALLOWED to say are very surface level, and not too in dept at all 10. Taken away being able to buy comp time with coach cash, therefore there is nothing to work towards. And since they keep raising the daily quota, they're making it unrealistic for everyone involved.

Viewing 52 - 54 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.