WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Company has aggressive competitive stance. Work environment is casual and offers nice office perks. Health and retirement benefits are good.

Cons

The fish stinks from the head down, as they say, yet the focus at this company is continually on what employees are doing wrong, not doing, or should stop doing, to improve business. Instead, top management needs to understand that you can't be absent, or be insulting when you do make an appearance, and expect people to respect and want to do well for you. Increasingly the company has been more HR-centric and focused on rules rather than leadership. Ruthlessness has become confused with competence. Favored employees receive successive promotions and raises, more support staff, and greater flexibility, while other diligent workers face reduced resources, dismal performance reviews and compensation increases, dead-end careers, and increasing restrictions. The disparity in treatment is beyond obvious. Longterm inner-circle division heads who have risen in the ranks are out of touch with current business practices and are skilled only at navigating the putrid political environment and sucking up to the company president. If the company is ever to push beyond the barrier it seems to continually hit and never surmount, this tier of management needs to go. HR is now dominated by egomaniacs who are more interested in hearing themselves talk and engaging in gossip than contributing anything that might improve culture or morale. They view and treat employees as the enemy, when they should be fostering and leveraging employees' expertise. Pursue working here only if you feel the brand would enhance your resume, and have your next job in mind before you accept one here.

1.0
Sep 10, 2015

Sr Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent people, comfortable atmosphere. Knowledgeable pockets of workers if you can find them before they leave.

Cons

Toxic executives, red tape everywhere, clueless HR, Old dog set in it's ways. Loss of talent and good people due to HR policies and executive politics. Don't expect to come in, demonstrate excellent work, and move up. Policies reward hiring from outside vs nurturing from within. They latch onto anything that may prevent upward movement of internal employees. Announcements banning midyear promotions are commonplace. Tend to bring in clueless management to manage superior internal candidates. Soul-crushing. Senior management tends to be inept, unknowledgeable, political, petty and fake. Prepare to play the blame game constantly. Prepare to kowtow to clients and throw away any ethics you may still have. Yes, sales will sell the impossible because they're made to be so desperate. Go look at any of the sales planning departments. Prepare to spend more time proving you need resources to executives and finance rather than doing your job. Projects and timelines are a joke. The lack of retention of technologically capable talent results in projects that sit in queue well beyond their scopes. Production and tech roles are filled via contractors while upper management is filled via full time roles. Results in a blackhole of talent. Decisions hinge on the whims and subjective opinion of the President. Overall air of doom and gloom. Capable people are run into the ground and go unrewarded while petty politickers rise up. Never witnessed so many managers give crap to direct reports for taking vacation or asking to work from home. Hope you get a good one if you're thinking of working here. Don't expect to be inspired here, abandon all hope ye who enter here.

1.0
Feb 28, 2022

Scam of a company to work for

Recommend
CEO approval
Business Outlook

Pros

Remote work is great and PTO is good if you actually use it in time. I learned a lot and gained experience, but that was thanks to my boss not WebMD. I should have left earlier.

Cons

I have never worked for a company that is so full of themselves and cares about money more than their people than WebMD does. WebMD originally interested me because I care about improving the overall wellbeing of people and their health. This was not the case in this company. Best advice if you are thinking about working here, don't. Here is a summary of my thoughts working here over the years so no one else experiences this: 1. Think you'll get your annual bonus? Think again. During Covid, business was booming and work was increasing. Due to unforeseen times and uncertainty they withheld our bonuses and merit increases from us for months. Then, they proceeded to inform us that business is better than ever and this was a record year. They are so money hungry they will work you and promise all sorts of incentives and will never follow through with their promises. 2. Want that raise or promotion? They'll hire someone else before promoting within. If inflation wasn't enough, your 3% raise you get with the company is the only thing you'll be seeing for years. It's almost laughable that the company won't increase salaries to market average-Turnover is huge because of this. Meanwhile, you have the VP's sending company wide emails showing off their elaborate vacation trips and wishing everyone a great holiday, while you can barely afford your mortgage and working overtime. 3. HR department is nonexistent. Need help or answers with company policies? Expect to get ghosted and not receive an answer at all. This company is so slimy. All they care about is money. If you work like a robot and never want an increase in your salary then this is the place for you. 4. People are so judgy here. In the office, do not expect to get a smile back from anyone working around you. It's more of an older crowd, and seems like they never developed small talk or social skills. No one cares to develop personal relationships with each other. You will never have a voice in the company unless you are CEO or a VP. All they care about is Internet Brands. 5. This company is definitely not an Amazon or Facebook. There are zero perks to working here besides the name. So many other companies have a better onboarding/incentives/work life balance/growth. All the employees here are miserable and the ones that stay are too afraid to leave because they still have hope the company will change. The company has gone downhill fast, don't feed into their lies and promises. Don't waste your breath offering advice to upper management either, It will never happen and the company is not changing.

Viewing 4 - 6 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.