Advice to people looking at jobs at WebMD Health Services:
1) Do not take a job at WebMD unless you really need to. It is a very dis-spiriting place. You will waste your talents here.
2) If you do take a job at WebMD, do not stop looking for other jobs. Virtually every manager and above is openly looking for their next career - many of them successfully so. As proof, take a look at the turnover rate among senior management - it is incredibly high.
3) Once at WebMD, do not trust HR or senior management in Portland. I've seen several people burned as a result. Glassdoor's editorial policy asks for no ranting... So let's just say that there are some in the senior management team who are in over their heads, and treat their employees in less-than-kind ways.
4) Expect layoffs. There is a grand tradition of December layoffs. It is WebMD's way of celebrating the holidays.
5) Expect revenue shortfalls (at least for the WebMD Health Services division). There will be pressure on raises, bonuses, funding of projects, etc.
6) Expect disfunction between the division-level management team in Portland and the New York management team. As a result, projects will get approved, then dis-approved. Promises will be made and unmade because of poor NY-Portland communication.
Final piece of advice before taking a job at WebMD. Find someone who has worked there for a few years first. Buy them a drink, and encourage them to be open about the company's prospects. Then make an informed decision (oh, and by the way... WebMD retains a reputation management firm that posts fake posts on glassdoor and other sites - you can usually spot them by their brevity and the fact that the "con" comments are vague or not really "cons". Read some of the shorter posts with a critical eye).
It is a shame, really. WebMD has been in a position to do great, meaningful work, but have time and again missed the opportunity. Take your talent to a place that can use it effectively.
