WebMD Health reviews

3.5

62% would recommend to a friend

(1,052 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Free coffee and water. Convenient office location.

Cons

Blatant discrimination. Inept management.. Lack of resources. No advancement opportunities. Awful HR department. I won't restate all of the bad things said in other reviews, except to say that they are all true. I would like to touch on a large problem of discrimination against workers WITHOUT families. If you are single and childless, expect to pick up all kinds of slack for your coworkers with families. These coworkers will be given even accommodation you can imagine -- lesser workload, flex schedules, the opportunity to convert their jobs to remote positions. Meanwhile, single employees are expected to be in the office at all hours, every day, and will be given more and more work, along with more time-sensitive projects, to compensate. This was my personal experience, as well as the experience of numerous other (now former employees). Oh, and don't bother trying to file a complaint with HR. You'll be retaliated against, because HR will immediately turn around and report your complaint to your manager. HR is not on your side -- always remember that and never trust them.

2.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Daily fresh fruit bowls. Coffee, tea, cider, cocoa, and soup in the break rooms. A pool table, ping-pong table, and big screen television in the employee lounge. Walking work stations. Competitive benefits. Imaginative social events, and a bunch of *really* smart people working in the technology side.

Cons

The company announced a 27-person layoff (which included my hiring manager) just three weeks after I arrived -- and it was about a week before Christmas. The timing of that action lacked empathy, and it was the most poorly communicated action I've seen in my corporate career. My team found out we'd have a new manager and report up through a new department in the middle of a conference room of about 80 other people. Worse yet, there was no contingency plan for the work left behind by those who were laid off. Consequently, I was assigned a large, multi-million dollar account with about one hour's worth of training. As I grew to know the account, I realized they could have trained me for a week, and I still wouldn't know everything I needed to adequately serve this complex, high-maintenance client. The company reorganized to create cross-functional service teams, but it lumped Communication Services into those teams even though it didn't really fit. After a painful few months with a manager who had no idea what I did for a living, there was acknowledgement that Communication Services needed to function independently of the cross-functional teams. Under another new manager, our team was extremely short-staffed, and the quality of our work suffered as three of us tried to balance the same amount of clients that five communicators had served in the past. Cue this manager's departure, and suddenly I have my fourth supervisor in the space of one year. Don't even get me started on "Performance Management." I can't be sure if it was just that last new supervisor or a culture of secrecy and distrust, but I was never permitted to see any of the feedback collected for my performance review, I was never allowed to formally refute collected feedback that I could *prove* were lies, and I was never given an opportunity to rectify any of these perceived problems.

3.0
Oct 13, 2015

Mixed

Recommend
CEO approval
Business Outlook

Pros

Benefits fairly good. Work/life balance good. Great people. Parking good (once you are there about 18 months). Free fruit, low price snacks.

Cons

Salary compensation low. People housed in tiny cubes. Commute to Montgomery Park sucks (thank you City of Portland!). Home office in New York comes off as Scrooge from time to time (history of mandated layoffs, frequent leadership changes, reorganizations). Culture hostile to newcomers. Until recently new people were not permitted to lead.

Viewing 805 - 807 of 1,052 Reviews

Glassdoor has 1,161 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.