WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 4, 2018

Downward spiral

Recommend
CEO approval
Business Outlook

Pros

Very attractive open office space, some really nice people. Free cereal and fruit. Weights. Decent but pricey daily meal selections. Free coffee. Windows can be seen from most desks. People below management are good people.

Cons

Recent take over has killed the vision, integrity, quality, trust, morale and culture of this once-great company. They boost morale through silly fake efforts like free cheese and seminars, when the best path to good morale is not selling out.

2.0
Oct 8, 2017

Mismanaged and lack of vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Snacks if you aren’t allergic to nuts or lactose intolerant. Fresh fruit and barista bar.

Cons

Upper management is too involved in the little work (links and text). Talent is walking away because nobody is listening and employees are put last. 4 & 5 star glassdoor reviews are clearly fake with generic pro and cons. This should tell you how the company runs from the truth.

2.0
Apr 6, 2017

A Mixed Bag

Recommend
CEO approval
Business Outlook

Pros

Office location is great, conveniently located in the heart of midtown Atlanta with highly subsidized parking and access to MARTA. Office is very nice with lots of free coffee, fresh fruit, subsidized beverages/snacks and plenty of perks and activities. The people are very friendly, but you may have to work at it a bit as many are also quite introverted or mainly socialize within their own departments or established groups. Depending on department and position, work-life balance is just fine. Many people who get burned out can only blame themselves for being perfectionists, trying to be all things to all people and involve themselves in every project and control more than they need to. More of that in "Cons". :) The pay and benefits are fine. Matching 401k, good health benefits, 13 vacation days to start, some flexibility in schedules is allowed. I can't think of much lacking in this area. Tactical collaboration is quite common but it depends on the departments. Some are a joy to work with. Some are a nightmare. The overall culture is positive.

Cons

When I first started here, I thought this was a place where people could make a difference. It is not. The CEO and CFO of the company make almost every decision - even many very basic tactical ones. The company makes money off pharma ad impressions. It is completely financial and ad/page view driven. Customers are never mentioned (unless they are referring to the pharma ad clients). That sets the tone for the business. Product and Editorial are ruled like fiefdoms. Decisions are made in a vacuum even though project teams are typically made up of 30 people - because maybe one person will freak out if they don't know what is going on and maybe one other person might have one piece of information that will be helpful. The technology that drives the website is ridiculous. The time and personnel required to just do basic web production and "innovation" is staggering - several times that of other companies in tech, web media - and still we can't do what many other companies can online. High levels of technical debt. Communications and processes are poor. It is rare to find people who understand more than their own department. It definitely skews female and is a very politically liberal (i.e. Democrat) place to work. I am not saying this is a con, but if you are uncomfortable with hugs,crying, talk about feminism, female body parts, or want to discuss Republican ideology, you might want to look elsewhere. The company is putting itself up for sale, so the only projects are pure page view, ad view-ability, and financial plays. While the culture is positive, this varies widely. The life seems to have been sucked out of this place. People are so hyper-focused on excruciating minutiae and details that won't make a bit of difference, so they drive themselves crazy by obsessing over the few things they can control. Some people have way too much work to do. Some people have way too little. The VPs in Atlanta are not leaders. They are docile people-pleasers who just report up the chain.

Viewing 79 - 81 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.