WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 31, 2013

Lots of changes but yet not addressing real issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong brand, many talented employees especially in design and web development. Great camaraderie amongst peers, decent work culture as far as flexibility in scheduling, great Atlanta location, benefits are okay.

Cons

There has been a lot of top leadership changes within a short period of time. The company is ran by sales people with minimal tech experience but they fail to realize that WebMD is a tech company which requires a tech leadership. Lots of talk of innovation but their "investment" goes into the wrong places. Inserting the wrong people to lead or manage the various products and teams. Non-designers with no design experience lead design teams, teams who manage products have no real understanding of them. Employees won't speak up even though there is a lot of the same sentiments across the teams but then there is the understanding that it wouldn't matter. Big misconception between top and bottom (executives vs. field employees) not sure if the communication is being skewed by the middle. Bad morale overall and little to no effort by company to improve. Loss of a lot of great talent due to current conditions with little effort from company to retain either due to arrogance or misguided communication to those in charge. Anticipate to see more exits of strong performers within a short period of time. Company has great potential to lead the industry if it would fix key components and replace some of the decision makers within a few departments

2.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Fantastic, trusted brand and very talented team of employees

Cons

Awful morale and very intense, stressful work environment. While sales organizations do have a natural levels of stress and constant pressure to produce results and drive revenue, the overall vibe was extremely negative tone which had permeated the entire sales team (IMHO). I disagreed with many of the management decisions which were made related to the business I managed. (However, there is a new management team in place since I've left the company, so perhaps this has changed). Be aware that they also make you sign a non-compete clause as part of your employment terms and they can try to prevent you from leaving to take another job which they deem "competitive" (which is written and interpreted in very broad terms)

3.0
May 14, 2013

Could Be So Much Better

Recommend
CEO approval
Business Outlook

Pros

- Smart, hard-working people at all levels. - People pull together to get things done when needed. - Most departments are not run like little fiefdoms that you have to negotiate with to get things accomplished. - For my tenure, there has been a real focus on maintaining editorial independence, objectivity and credibility. - Decent perks in terms of bonus, freebies, vacation, holidays, etc. - Some work-life balance, but the company attracts workaholics so this isn't a focus.

Cons

- Little opportunity for advancement if you're not part of the "in crowd" - Sales-driven organization means everyone else has to bend over backwards to do whatever sales wants. - Despite efforts by many teams to maintain it, in the current fiscal environment there is a real danger of losing editorial objectivity and credibility by caving to what sponsors want. - They fired the one senior management person who wanted to focus on the end-user. - No one seems to have an overall plan for success.

Viewing 943 - 945 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.