WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 17, 2013

It's a Shame...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great brand, interesting work, great location in midtown, a lot of exceptional people, a good learning experience, pretty good salary and benefits

Cons

Bad management (really bad), chronic disconnect between NY and ATL. And over the last year or so, way too many secrets and lies. The new "leadership team" does little to inspire confidence.

1.0
Jan 1, 2013
Recommend
CEO approval
Business Outlook

Pros

great people with lots of talent Great location Used to be a fun place to work

Cons

Well, what isn't bad about the company? Sadly, it wasn't like this all the time. Once all this management was brought on board things became worse by the day. Majority of the senior management team are cooks without cooking knowledge and some don't even know how to use the pots and pans but yet they decide the recipes. I truly feel sorry for those employees that were left behind because I know that Webmd will work them to the bone without providing any real compensation or rewards. I can only blame the leadership because the company wasn't like this in the past it all started around the office relocation in 2010 or so. It is very frustrating having to listen to individuals that have never designed or developed anything in their lives but get to make the decisions, even worse is that the results are so blatant in your face (not in a good way) but maybe this is the direction they want to take the company. I can tell you it is very disheartening to see a company which has an excellent reputation and was doing some great things but being undermined by some really bad leadership and decisions. Unfortunately, it appears that the company is very reactive and they haven't figured out that the employees are the best assets because they have created all of the products, they understand the technology, they live the development but the guy that doesn't have a clue gets to make the call. I believe those that were laid off actually were the lucky ones because they won't have a problem finding employment anywhere else. Those left behind will have to work for 2 now since half of the office was dismissed, even though they stated it wouldn't be the case but you can't believe a word they say. I can't predict the future for Webmd but from where I was, I see hard times but sometimes things have to be destroyed before they can be rebuild. Just wish my former coworkers good luck and keep your head up. On the bright side those that will work for new companies may be able to make recommendations!

3.0
Jan 1, 2013
Recommend
CEO approval
Business Outlook

Pros

There are talented people there, people who will appreciate you and try and mentor you even across divisions and teams. People complain about the benefits and pay but they were good for me and I even had a few that weren't offered by other companies. I did have some good managers and at times I felt I was able to contribute some things of value and worth. I was appreciated by a few teams. The company has a rich history and I did gain a lot of skills from my jack-of-all-trades duties. It was good for a long time I was there. And actually much to people's chagrin, the Medscape business model was pretty successful for a long time and probably was has kept WEBMD afloat in hard times.

Cons

I did feel underappreciated at times. Was sometimes demeaned. On certain teams there was the sense of "watch your back" and politic (aka suck up) or suffer the consequences. Those that did were promoted (even if they were dead weight slackers) those that didn't were reassigned or let go entirely. The lay offs were not handled well- suddenly people were there and then they weren't and no communication just orders to pick up the slack. The workloads were insane on some teams 1-2 people doing the work of 3-4 on another with equivalent workloads. There was no work-life balance in the past few years I worked there. Common to work through vacations and holidays. No advancement and sometimes contractors were paid more for work employees were doing or used as an excuse to justify not promoting people (no positions). My managers were mostly fair, but some were terrible. Low morale and people who tried to increase it or call attention to problems were ignored or targeted. Review system a joke - like winning the lottery every few years. It wasn't always like this, it was a good work place for awhile, which also upset people. We weren't opposed to change and growth as long as it meant we weren't devalued - but we were.

Viewing 967 - 969 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.