WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 6, 2019

WebmDying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues, flexible schedule, healthy snacks in office

Cons

- no support - no direction, no future, no real leadership - frequent lay offs - management is very secretive with no transparency - deliverables to clients are ALWAYS late making employees look incompetent - losing clients more and more - anticipate more layoffs to come

2.0
May 19, 2018

Management is disconnected from the subject matter experts.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very strong employees there who are great to work with.

Cons

Management doesn't value WebMD Health Services. It is managed and budget controlled by executives who don't know or understand the business as they work for another part of the company. There is little investment in WHS. You will not have much room or ability to bring in modern or needed products and solutions to make a difference. WHS is managed as a cost center to keep costs minimal. There is little effort to solve problems with financial support. Instead employees will be asked or it will be implied that they have to cover multiple roles instead resourcing projects and efforts normally. The people who control the budget rarely if ever actually visit the WHS office so they make decisions based on little personal knowledge of the business.

3.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great work life balance but that isn't universal. It varies by dept. - Great name to have on your resume as it is highly recognizable. - People are great and willing to help you out. - Nice perks prior to the interbrands/KKR buyout. All those are gone now. - Ability to learn different aspects of the business - Bonuses, health plan and 401K

Cons

- Several people are comfortable hence they don't really put in 100% - Lagging behind on innovation. They analyze the competition and adapt for internal use. - In all my time there I only received actionable feedback once the rest of the time management didn't bother to fill out their portion of the performance eval and feedback was "keep doing what you're doing" - Product development is based on what they want to sell versus based on client unmet needs - Lack of vision on the senior leadership side. They love to hear themselves speak but don't leverage insights that mid-level staff can provide in terms of trends, unmet client needs, etc. - Noncompetitive salaries and pitiful yearly raises. - Zero to little commitment to career growth. They don't strive to develop or nuture their mid-level staff.

Viewing 112 - 114 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.