WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

full-time position offers health benefits and PTO.

Cons

-The schedule is terrible: evening shift -You're basically a call representative working in a high-stress call center. Not true health coaching, more focused on productivity and how many calls you can get. - 85% of calls are cold calls, not scheduled calls. Most people you talk to don't want to talk to you. -Quality Assurance (QA) is a flawed system, where you're set up to fail/never "pass." - you're expected to reach a certain amount of completed coaching calls, when it's out of your control. If you don't reach them, you go on a "coaching plan" which is just micromanagement. - no autonomy during health coaching calls- you feel like a robot. - pay is too low for the amount tasks/duties expected. - supervisors all have different rules/expectations for their health coaching team, which is unfair. - they preach work/life balance, but don't allow it to actually be possible for health coaches. - was a switch-and-bait during the interview/onboarding process and then actually starting. They put on their "sales hat" and make it sound ALOT better than it actually is. - targets young people who need a job

2.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent PTO benefits and nice coworkers

Cons

Expect your day-to-day life to be sitting in a call dialer, waiting for someone to answer you. You’ll get people every day hang up on you and some may insult you. You’ll be expected to read scripts and follow a very strict guideline. There is no freedom as a “health coach” because everything is recorded and you are graded on your calls. and they are HARSH so they don’t have to give you a raise. you will be asked to become a “speciality” coach, and still won’t get a raise. they just ask for more work for the same rate. The turnover rate here is nothing i’ve ever seen before.

1.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Everyone works independently, you'll spend less time stuck in meetings and more time managing your own work load.

Cons

There is no space for creativity. Designers work off templates and are discouraged from bringing any new ideas to the table. There is an overall negative attitude and low morale throughout the company. The work is monotonous. Designers come and go through a revolving door. Salaries are low and time off is very limited.

Viewing 151 - 153 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.