WebMD Health reviews

3.5

62% would recommend to a friend

(1,051 total reviews)

Robert N. Brisco

56% approve of CEO

57% positive business outlook

WebMD Health has an employee rating of 3.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebMD Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Dec 9, 2016
Recommend
CEO approval
Business Outlook

Pros

I could write what it USED to be, but it has changed. There is nothing positive to say about this business anymore.

Cons

Where to begin: - No new product for three years. - Incredible sales micromanaging (time tracking), leading to almost all of the sales force walking. - Anyone who used to care has completely given up and is going through the motions. -Terrible health insurance. - So far behind the competition due to complete lack of strategic vision, I don't know why anyone would license the product. - Every time someone new comes in, they think they can fix the problems (including me), but you can't. - The real people who run the company are in New York and have no idea what the business is nor do they care. They try to run it like the public site whose revenue is associated with advertising. Please, please DO NOT WORK HERE. It will beat any glimmer of hope or enjoyment you have in working out of you.

2.0
Oct 28, 2016

Going sideways

Recommend
CEO approval
Business Outlook

Pros

Beautiful offices in a good location. There are some really great people to work with (although more and more are leaving every day). Some really great clients who are great to work with, too. The execs around the CEO are bright and hard-working.

Cons

Outlook with the very new "big" CEO in NYC is TBD. Fingers crossed. But the CEO in Health Services (Portland) has been around for a little over a year and has impressed everyone with his ability to create a culture of blame and scapegoating...while still remaining surprisingly absent from the actual business and ignorant of the process of creating software products. Good management would offer energy and a strong sense of direction, providing motivation and enthusiasm. By contrast, this CEO offers aggression without direction and frustration without solutions.

1.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The team and the talent. The only reason I stayed with this wretched company as long as I did was because I genuinely enjoyed my team. Even then, I couldn't put myself through that abuse long term and had to leave.

Cons

Throughout my career, I have never experienced such poor management and purposeful deception from a company as I encountered while working for WebMD. The brand carries a lot of potential and excitement from new employees hoping to make a difference with a company claiming to care about the health and wellbeing of the public. That’s an inspirational cause to be a part of. Unfortunately, it’s all a façade that becomes very clear in no time at all. To really get behind an organization that touts health, home and happiness, you can get a very real vision on how these “priorities” are applied to their own contributors. A peak behind the curtain will show a staff that is grossly overworked, woefully unappreciated and severely undercompensated. During my time with the organization I watched a painful amount of talent walk through the door, submit to months of abuse, only to be laid off or leave for another career opportunity. Leadership has absolutely no power and no resolve to fight for their staff. Time and time again, pleas for better treatment or reasonable hours went ignored and disregarded. I’m afraid even since I have left there have been additional layoffs and even more talent has walked out. WebMD is an atrocious company that fails to empower their leadership, fails to treat their employees as human beings and continues to fail to live up to their principles. It’s a shame, I had such high hopes with this organization, now I cannot advise enough – do not work here.

Viewing 25 - 27 of 1,051 Reviews

Glassdoor has 1,160 WebMD Health reviews submitted anonymously by WebMD Health employees. Read employee reviews and ratings on Glassdoor to decide if WebMD Health is right for you.