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      Webster Bank

      Engaged Employer

      Webster Bank reviews

      3.5

      63% would recommend to a friend

      (449 total reviews)
      avatar

      John R. Ciulla

      84% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.2

      Senior management

      3.2

      Career opportunities

      Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      449 reviews
      4.0
      Nov 30, 2017

      Its a nice place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      hours are good so far

      Cons

      made for a sales oriented person

      3.0
      Nov 20, 2017

      Universal Banker

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Corporate culture is very friendly and you're encouraged to really get to know customers on personal level, not treat them like a number or a net worth figure. Great place to learn banking basics...if you're in a branch with knowledgeable staff.

      Cons

      Pay is not great. Technology-wise, Webster is behind the competition. Nobody seems to be interested in streamlining operations and in a world where many of the other banks have gone paperless, this bank is still ridiculously document heavy. Even when they try to bring in new tech, nobody ever seems to know what they're doing and nothing works as it should. Often feels like you spend more time doing busy work than actual work. Certain processes actually kill motivation. Nothing like busting your hump and making your numbers only to see them eaten away by things like chargeback and CSAT scores. Upward mobility ends up being completely undesirable as you watch your superiors struggle under micro-management and clunky metrics. Training for newbie bankers largely useless as things change once you're in an actual branch.

      1.0
      Nov 12, 2017

      Horrible

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a positive work environment

      Cons

      Bad inexperienced upper management, bank charges illegal fees

      Viewing 313 - 315 of 449 Reviews
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      ReviewsWebster Bank reviews

      Glassdoor has 488 Webster Bank reviews submitted anonymously by Webster Bank employees. Read employee reviews and ratings on Glassdoor to decide if Webster Bank is right for you.