Does Webster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Webster Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Webster Bank. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Webster Bank?

63% of Webster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Webster Bank 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Webster Bank?

Universal Banker (24) , Customer Service Representative (16) , Assistant Manager (13) , Analyst (12) , Relationship Banker (10) , Senior Universal Banker (10) , Bank Teller (8) , Teller (8) , Associate Universal Banker (7) , Consumer Banker (7) , Branch Manager (5) , Business Analyst (5) , Director (5) , Intern (5) , Manager (5)

What are the pros of working at Webster Bank according to real employee reviews?

"The people I work with are really great and helpful." ((in 31 reviews)); "Good Benefits for Full time employees." ((in 21 reviews)); "Ties in with the great culture." ((in 19 reviews)); "Good work/life balance" ((in 14 reviews)); "Health benefits are reasonable and friendly employees" ((in 10 reviews))

What are the cons of working at Webster Bank according to real employee reviews?

"Poor management, very dysfunctional and organized." ((in 27 reviews)); "Beurocracy with managers who have little potential to move up and thus keep everyone in place." ((in 19 reviews)); "Low pay compared to comparable companies and positions" ((in 17 reviews)); "Incompetent Manager and Assistant Manager at Branch Level, Favoritism and Nepotism Supported by market level management." ((in 6 reviews)); "bonus is always hit or miss" ((in 5 reviews))

What are employees saying about Webster Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Webster Bank layoffs and their outlook for job security at Webster Bank in 2026.

What Webster Bank locations have received the highest employee ratings?

New Haven , Waterbury , Boston , White Plains , New York , Hartford , Southington , Stamford , New Britain

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Webster Bank

Webster Bank reviews

3.5

63% would recommend to a friend

(449 total reviews)

John R. Ciulla

84% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Webster Bank has an employee rating of 3.5 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Webster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

4.0

Jul 21, 2015

Associate

Associate banker

Recommend

CEO approval

Business Outlook

Pros

Great culture, management is very involved. Good work life balance depending on what industry you are in. You can tell that Webster cares about it's customers and it is a good environment to work in.

Cons

The only real cons would be the compensation. Being a regional bank doesn't leave much room to be paid that well. Otherwise, the company is great.

4.0

Jul 21, 2015

Good Company

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Small enough company that your name will be known if you do well. Good management team, always willing to provide help when you need it.

Cons

Too focused on sales, the only way you get a promotion in retail banking is if you're a great sales person. Extremely outdated systems and equipment. Our computer systems crashed daily, and would often go weeks without being fixed. It's difficult to do our jobs when we're being held back by such atrocious computers.

2.0

Jul 12, 2015

Horrible Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation Package, 401k & Health Coverage

Cons

Incompetent Manager and Assistant Manager at Branch Level, Favoritism and Nepotism Supported by market level management.

Viewing 391 - 393 of 449 Reviews

Jobs at Webster Bank

Contact Center Associate 1 - Remote Connecticut

Training Coordinator, Contact Center

Region Relationship Banker 1

Banking Center Relationship Banker 1

Manager, Onboarding Manager