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      WeddingWire

      Part of The Knot Worldwide

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      WeddingWire reviews

      4.0

      78% would recommend to a friend

      (227 total reviews)

      Timothy Chi

      96% approve of CEO

      70% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      WeddingWire has an employee rating of 4.0 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WeddingWire employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      227 reviews
      1.0
      Dec 2, 2017

      Still haunted by my experience at WW a year later

      "account associate"
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Casual dress code -Free breakfast -Fun company events -Good company to have on a resume especially in the DMV, but only if you stay more than 6 months (which most people don't)

      Cons

      WW advertising does not work in most territories or for most vendors, and because of that the sales tactics used are manipulative at best and unethical at the worst. The highest performing reps will tell vendors they're idiots or their business will fail if they don't buy WW ad space, and managers encourage you to be mean (I'm sorry 'direct') to vendors on the phone. If you bring up concerns or uneasiness with that you'll be outcast from the company by getting reassigned worse territory, a higher quota, and lose your invites to company events. Of the 50+ vendors I sold while there, 3 chose to renew their listings; that should tell you how well the product works. Favoritism runs rampant in this organization and unskilled reps will receive great territories and low quotas if they're well liked. For me, things went downhill after a very popular colleague made a pass on me at a company event and I declined his advances. The next month, my quota nearly doubled, my territory became smaller, and my ASP went from $1400 to $900 (due to the lower listing value in an unpopular region). Within 6 months after I left, 80% of my friends and teammates had also left the organization, and while I was there multiple people quit every week. There is also forced turnover for the bottom performers each month. Even if you are at quota, you will need to stay until 7 PM (at the earliest), the last week of the month to help your team meet the unrealistic quota assignments determined by sales leadership/exec/finance. Twice a day, everyday, the performance summary of every sales rep is emailed out company wide. Other SAs and managers will openly make fun of you if you're lagging (though one sale can take you from the bottom to the top since the business is so transactional). Unlimited PTO exists as a technicality, since you're rarely approved to take time off. I was point blank lied to about compensation in my interview. I was told I'd easily make 80K+ my first year, and despite hitting quota it was closer to 45k which is truly pathetic for the DC area. Overall, the worst job experience of my life, and I would only recommend my worst enemies to work here.

      avatar
      WeddingWire Response
      8y
      Thank you for taking the time to share feedback about your experience with us last year. Based on your perspective, it’s clear that we didn’t meet your expectations. We are committed to ensuring all employees have a positive experience from the time they join the team, during the onboarding process and throughout their time with the company. We’re disappointed that didn’t happen in your case. WeddingWire is a high-growth business and we recognize this phase of growth doesn’t come without challenges. Based on feedback from employees, over the past year, we have invested in employee development and have been laser-focused on the implementation of programming to support team education, manager training and more. Thank you, again, for taking the time to share your perspective.
      3.0
      Nov 20, 2017

      Fine place to start a career, not a great place to grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The benefits are tailored to a young, recent college graduate crowd - Good work/life balance--rarely have to work beyond core hours - Great training for the sales team - Fun company events, lots of thought goes into creating a fun and engaging atmosphere for employees - Work with a lot of smart young people - C-Suite is has a solid vision and seems very aligned

      Cons

      - Pay is way below market rate - Extreme favoritism based on when you started - Very clique-y social scene - Limited opportunities for growth, raises, or promotion--these were extremely rare on the marketing team, and it wasn't clear how these decisions were made - Almost no face time with management, limited mentorship, few opportunities for professional development - Almost exclusively male executive team in a majority female industry - Culture and values seem pretty superficial and slapped together, as opposed to actual things people care about and strive to exhibit - Morale and motivation seem to vary widely between teams Overall, not a bad place to start a career (especially if you're still figuring out what you want to do), but you'd be doing yourself a disservice by staying longer than a couple of years. You'll make more money and have a more rewarding professional experience elsewhere.

      avatar
      WeddingWire Response
      8y
      Thank you for sharing your candid feedback. We take all feedback very seriously and do our best to ensure that all employees see their experience here as a rewarding, fulfilling opportunity to grow and learn. Our leadership team keeps their finger directly on the pulse of all feedback that comes through internal and external channels and our CMO, Sonny Ganguly, wanted to speak to some of your thoughts directly. His note to us is copy/pasted here: “Thank you for taking the time to share feedback about your experience on our team. I am disappointed that you didn’t feel WeddingWire was the place for you to grow but I, along with the entire leadership team are grateful that you shared your view with us. WeddingWire has been in a high-growth phase which certainly doesn’t come without its challenges. Earlier in 2017, we launched the Voice of the WeddingWire Employee survey which has provided us with regular, invaluable, actionable feedback. We have seen great success throughout the year, specifically with the marketing team engagement score increasing nearly 10 percent within 6 months. In addition, we have launched a new Marketing Advancement Plan that showcases all the roles within our Org, along with Individual Development Plans for employees to build a clear path for career growth. That said, our work is not done. We’re constantly looking at how to effectively scale and meet our teams where they are while maintaining our award-winning culture. It is feedback like yours that will continue to help us focus on cultivating incredible talent. Thank you, again, and best of luck to you in your future endeavors.” (Sonny Ganguly, CMO, WeddingWire) Thank you, again, for your feedback. We appreciate the time you took to share it with us.
      2.0
      Nov 20, 2017

      Good for people that are trying to get used to the area, not so much otherwise

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      For good or for bad, people come to work for WeddingWire and it becomes not just a job; many people will stay afterwards, and have a beer or two with each other after the work day. This is due to a fairly youthful workforce that are not bothered with other major life commitments (family, children, ect...). Thus, I agree with many of the other sentiments about WeddingWire, if you become friends with the people you work with, it can be an extension of college for you. There's free breakfast everyday (at least when I worked there), and free catered lunches at the end of every month. In addition, the market, while you do have to pay for the food, it's heavily subsidized. Finally, the company takes coffee very seriously, meaning there's espresso, coffee, and every variation of coffee you can imagine. Following in the footsteps of other tech companies, the environment itself is very nice; the ambiance of the office is very well themed, and it never felt like an office building. Company sponsored events are fun, and involve a lot of drinking if that falls into your definition of a good time

      Cons

      The best way I can describe WeddingWire is like this, just look at the ratings trend. What’s happening in the past couple of years is the growth that the company is experiencing; it’s growing and growing faster than it can really handle. This means that WeddingWire is consistently hiring people who don’t fit the original company culture into the company’s middle management. The ideas that the company comes up aren’t original, and the direction of the product team tends to be all over the place. One of my main issues with the company is the passive aggressive nature of the people who work there. If your idea or work doesn’t fit, no one really tells you what’s going on. Instead, you keep going down a path of failure without course correction. When things are left on the chopping block, everyone gets together and starts assigning blame to others when finally people either quit or are fired. While I was there, there were two projects that teams spent over 6 months working on, only to have them abandoned. If you aren’t friends with the people you work with, coming to work can engender a feeling of a social outcast . Meaning, if you’re not hanging out with your co-workers on the weekends or after work, you’re most likely not going to get far. If your someone that leans left, likes to drink, and enjoys the DC night life, you’ll do fine. On the other hand, if you’re the type that likes to have a life outside of work, I would strongly suggesting to look elsewhere. Couple of things about the benefits: - The insurance plan is mediocre at best, they don’t cover enough of the premiums. - Pay is on the lower-end of DC Metro area averages. The DC metro area is crazy expensive, and most other companies pay the DC premium to their employees. WeddingWire will not. If you expect to live here, please be prepared for a roommate. - Unlimited PTO is a good idea, but I’ve never seen people take more than 2 weeks off. When I took a vacation, I was told that other people took offense about it

      avatar
      WeddingWire Response
      8y
      I joined as VP of Engineering about eight months ago, so our paths may not have crossed. I'm happy to hear that WeddingWire was more than just a job for you and it sounds like you enjoyed our culture, perks, and most importantly - the people. There are a lot of exciting things happening with our Product strategy, but the people are what brought me to WeddingWire. Their openness and desire to become an even better team is very motivating and makes coming to work very rewarding. A compelling Product strategy and strong business are great things to have, but having great people committed to being a great team is what will ultimately allow us to continue to be successful. We have a hiring plan specific to the Product Development team to ensure we hire the right people for the right roles. Finding the right people takes time, and isn't something we're willing to compromise on. We've spent a lot of time since I joined investing in our management team and we have an individual contributor career track as an option for those who aren't interested in management. The People Team (HR) have been great partners and have done some great work this year with our #WeDoFeedback program (to name just one). The program has helped tremendously with our push for a continuous feedback culture. Our goal is to encourage two-way communication between employees and managers, something I'm personally very passionate about and is something we'll continue to invest in. You mentioned drinking a few times, and that's certainly not how we define who we are. We ensure that all events include non-alcohol options so that everyone feels welcome. We've also implemented a Voice of the Employee survey and conducted focus groups to get an understanding of what employees like and dislike about our benefit plans as we're always working to improve them. I appreciate your feedback - it sounds like we're focusing our efforts to improve in the right places and we'll continue to listen to as much input as we can get!
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      Glassdoor has 247 WeddingWire reviews submitted anonymously by WeddingWire employees. Read employee reviews and ratings on Glassdoor to decide if WeddingWire is right for you.