Wellhub reviews

4.2

84% would recommend to a friend

(507 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

507 reviews
1.0
Sep 4, 2019

Nope -no thank you!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product could be a success, but won't be because of poor management, overstaffed c-suite "execs" and much more.

Cons

Not prepared for the US market, unorganized, and ill-equipped to mitigate problems.

2.0
Oct 10, 2023

Worst Management, Company Doesn’t Care About You

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Compensation -Benefits -Product and company mission

Cons

-The “no working hours” policy is two sided: on one hand you technically get to work whatever hours you want, so running an errand or going on a walk with your dog is great. But on the flip side, your boss will randomly call you at 5-7pm your time asking for you to meet on a project because the hours suit them but not you (because you have a life and a family and they don’t). When you take advantage of this “awesome benefit” (as HR tells you in onboarding) and they tell you “you weren’t online when we wanted you to be” is the biggest form of hypocrisy I’ve ever experienced in the workplace. Onboarding: maybe it was my job and department specifically, but my manager and team were literally figuring out my role as I was in it, meaning they couldn’t even provide feedback on how I was doing since the criteria to be evaluated on was literally all over the place. Onboarding? There was none at Gympass. Completely disorganized and unprofessional on all facets. Disconnection in interview process leading to dismissal: I told the interviewers literally 3-4 times I didn’t have the exact experience for the role I was interviewing for and they said it was fine. After a few months they let you go and say “you didn’t have the experience for this role” which again, is hypocritical. Everything about my role and department was literally backwards and a complete and utter mess; and as a result, I was let go. To think it was because of management’s mistakes, wrongdoing, and just being overworked I haven’t lost any sleep over it because I know it was not a reflection of my professional experiences and knowledge I gained. How do I know this? The work experiences both before and after this one were and are NIGHT AND DAY. Managers are organized, not over worked, and especially they actually cared. I’m sure all of Gympass isn’t like this, but it’s hard not to judge based on my experience with the management there. Definitely take this into consideration as they will flash high comp and benefits at you then let you go and lie/make up reasons. This is what startups do and they sure are that startup that lets people go “just because.”

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Wellhub Response
2y
Thanks for taking the time to share. We're truly sorry your experience wasn't positive. We've made sure your feedback is noted and shared. You're right - this sounds like an example where our flexibility practices weren't followed. It should always be a two-way decision between employees and their leaders to determine what working hours best suit the responsibilities of the role and the employee's personal needs and preferences. We appreciate your candid feedback so we ensure this isn't happening elsewhere.
3.0
Feb 27, 2023

Great culture and people, BUT

Recommend
CEO approval
Business Outlook

Pros

The people I work with are the best, everyone is passionate and cares.

Cons

Leadership doesn't care as much. They only care about performance, not about you as an individual and human, they only look at you as a number, which is a huge shame.

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Wellhub Response
3y
Thank you for sharing your feedback. We are glad to hear you are having positive interactions with your team and colleagues, we are indeed passionate about what we do and we do care very much about our people and mission. As a company that puts so much emphasis on employee well-being and satisfaction, it is hard to hear that your experience has not been totally consistent with our values. Our leaders work closely with their teams to understand obstacles and roadblocks, and help them navigate through these challenges successfully. We expect all of our leaders to support those on their teams and develop meaningful relationships of mutual respect and caring. In terms of your particular experience, we encourage you to reach out to your HR Business Partner so we can determine the best way to help navigate through what you are experiencing.
Viewing 31 - 33 of 507 Reviews

Glassdoor has 1,581 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.