Wellhub reviews

4.2

84% would recommend to a friend

(508 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

508 reviews
5.0
May 4, 2022

I love Gympass

Recommend
CEO approval
Business Outlook

Pros

Fun, supportive, and inclusive culture. Lots of opportunities for growth. Great mission. The people are amazing and passionate about what we do.

Cons

With so much growth, things change quickly.

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Wellhub Response
4y
We love that you love Gympass! Our mission unites us and gives us purpose, and we are so pleased to hear that you feel this culture in your work life. As you continue in your journey at Gympass, we hope you will have open conversations with your manager about how you can grow and advance.
3.0
Mar 28, 2022

Gympass Business Development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am an individual who is very active and aligns very well with the mission and values at Gympass. Gympass provides their employees with great benefits along with affordable access to the platform which allows employees to stay fit and active.

Cons

During my time at Gympass the onboarding process was horrible. I was offered a salary which was then "offered prior to checking in with the company budget". That was the first red flag. Next, I joined right before the global pandemic and did not feel like the company was being very transparent about the situation. Unfortunately, I was laid off within a month and then 6 months later I was asked to come back which I did. After coming back, there still seemed to be a lot of lack of transparency from upper management and as a BDR employee I did not feel valued. I eventually left to find employment elsewhere and while there were several cons to the role overall I enjoyed working for a company whose values were very aligned with my own.

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Wellhub Response
4y
We are sorry to hear that you had some negative experiences during your time at Gympass. The start of the pandemic was a very uncertain time, both for businesses generally and for the fitness world in particular. We tried to make the best decisions for employees and the company with the information available to us at each step of the way, and it was a painful decision to have to lay off members of our team. When possible, we were happy to invite those employees to rejoin us, and we appreciate your willingness to return once we were in a place of greater certainty with the pandemic . It sounds like you were part of the BDR team prior to some leadership changes, based on the timing of your employment with us. We have since made some investments in leadership to focus entirely on the growth, development, and success of the BDR team, and this shift has enabled team members to have a direct advocate and champion. In terms of your hiring and onboarding experience, we follow a structured workflow, but human error can happen from time to time. We do have structured salary bands and multi-step review and approval processes to ensure consistent implementation of our salary bands for new hire offers.
5.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

As a wellbeing brand, Gympass works hard to live its values. They care about employee wellbeing and make a lot of space for healthy work/life balance. The pay and benefits are very competitive, and the flexible work environment offers a lot of choice for how and where you work best. It's a really passionate and engaged team of people who are a pleasure to work with every day.

Cons

The People Team is great, but there is still a lot of turnover, which is extra rough because it takes a really long time to hire replacements for people who leave the company.

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Wellhub Response
3y
We put a lot of thought into our company policies and culture, with the goal of fostering balance and flexibility for our employees. We are glad that this is reflected in your experiences so far at Gympass! We recognize turnover has been a concern in the past, and as a result we've focused one of our People Team OKRs on keeping turnover below a certain threshold. We are tracking below that threshold, and we continue to consistently monitor employee feedback and the market to make Gympass an even greater place to work and build a career over many years. We agree that a streamlined and efficient interview process is key to making hires, and we recently completed a global interviewer/hiring manager training to educate the team on best practices. These trainings also will be available on Udemy for those who couldn't attend the live sessions, as well as for new Gympassers. We are excited to see the results of these trainings on future interview processes! Feel free to reach out to your HRBP or to the TA team if you would like help locating the training to watch it, and/or if you have any questions about the content!
Viewing 64 - 66 of 508 Reviews

Glassdoor has 1,583 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.