Wells Fargo reviews

3.5

57% would recommend to a friend

(54,516 total reviews)
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Charlie Scharf

61% approve of CEO

54% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

55K reviews
4.0
Feb 8, 2015

Great company to work for but pay is not the best.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You control your own destiny based on your sales performance. Great to work for a company that encourages career growth. You can move up quickly in the company if you're motivated and hit your sales goals. You are compensated sales and service bonus's when you reach your goals. Great benefits including medical, dental, vision etc. Paid vacation and sick days. Offer 401K plan. Great training. You generally meet and work with great people.

Cons

Pay could be better. Pressure to sale can be overwhelming at times. Sales goals can be difficult to obtain. Micro management often occurs. Company over emphasizes providing customer service. Certain managers fail to develop their team members. Work environment can be cut throat at times because of the aggression to achieve sales goals

3.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

The Vision and Values concept has a great foundation. The concept of truly helping customers' succeed financially is what kept me with WF for so long. They'res also great people within Wells Fargo, hidden but they are there.

Cons

This is where it gets tricky. Sales is a important balance for any company to remain profitable. We are surrounded by sales in society. WF does give the word "sale" a bad name though. With that being said, WF's District Leaders and Area Presidents are 2-3 years behind the curve in the retail world. They believe that by pressing for numbers to satisfy reports is reflection on team members doing what is right for customers. They are great about talking about the vision and values and using it as a shield when protecting themselves. There are times where a team member is not a right fit, however, WF always has a struggle with retention. If Wells invested in WOWing their team members rather then standing behind the flawed leadership and poorly executed Vision and Values they would have retained me, that stood up for the great tellers, bankers, and service managers. We did not hit our sales goals all the time but with did the best job we could and made a lot of customers happy.

4.0
Jan 20, 2015

Not for the lazy

Recommend
CEO approval
Business Outlook

Pros

Decent pay for a job that doesn't require any formal education. You can start from a teller and work your way into a management position if the cards fall your way. Decent PTO. Medical benefits are what you'd expect from a private sector job.

Cons

It's called retail banking for a reason - you have to work Saturdays and you have to work evenings to make cold calls to prospects during their dinner/family time. It's all about sales. Management will turn a blind eye to "gaming" by bankers and tellers who produce high sales. Had to work with angry customers who were incensed by debit cards being ordered by bankers from other stores. Other bankers closed accounts rather than transferring them to new accounts to gain sales. It's an aggressive environment and even the best people walk a fine line. I always worked with ethics and doing what's right. Never got a shot to be a manager because I was consistently hitting my sales goals and finishing in the top 20% and not the top 5%.

Viewing 352 - 354 of 54,516 Reviews

Glassdoor has 58,622 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.