Wells Fargo reviews

3.5

57% would recommend to a friend

(54,549 total reviews)
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Charlie Scharf

61% approve of CEO

54% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

55K reviews
1.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great people.

Cons

The IT department is too unstable and they are eliminating thousands of great/hard workers. If you are not in one of their approved office locations then your gone. And they aren't replacing the people they are getting rid of, so the ones left behind are left to pick up the slack. On top of all that they keep changing their internal processes and their technologies. So just as soon as you get your project converted to using some other technology they required everyone to change to, then they go change it again. Moral has tanked.

1.0
Jul 1, 2025

Policy against promotions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The health benefits are good

Cons

I have recently learned that the company has a policy against internal promotions. Yes, you heard that right. The only way to move in the company is to apply for an open position. You can do your best, exceed all of your target goals, and be the best employee ever, and you absolutely will not receive a promotion. In addition, you will be re-organized multiple times and told what your new position is. I’ve worked here two years and I’ve been re-organized at least five times. If you express concern about the reorganization, you will be threatened with a layoff or a reduction in pay. The return to office initiative is selective. Favorites are allowed to work from home or “coffee badge“ while the rest of us are constantly hounded about it. They micromanage every single minute of your day. You literally have to track every single minute. No downtime is allowed at all. I’m wondering when they will start tracking our bathroom breaks. The threat of layoffs is constant. They spin up entire departments that are only intended to exist for 12 to 24 months. Of course they don’t tell people that during the interview process. You just figure it out when the work starts to dwindle and people start being “reassigned“ which is Wells Fargo‘s way of saying “go do this job now or you won’t have a job“. The Tempe, Arizona location is a dump. The elevators, water coolers, bathrooms, and external doors are always broken. Good luck if you have mobility issues. And because we are technically a “hybrid“ work environment, there is no assigned seating and you have to take everything with you when you leave at night. You can’t even leave a water cup in the building. They claim there are lockers for people but there’s less than 30 lockers in the entire building which are always taken up by the call center people. There’s no paper or pens, nowhere to keep a file or anything printed, and you have to fight people for a decent workspace because at least half of the workspaces have something broken… A chair, keyboard, a missing mouse, missing cords, etc. There is also a very large homeless population that hangs out in the parking lot, comes all the way up to our doors and rifles through the garbage and ashtrays. It can be scary if you are entering or leaving the building when it’s dark outside. I honestly cannot believe that this is a professional working environment with degreed and credentialed employees. My oldest kid is treated better working at McDonald’s.

2.0
May 6, 2025

Good pay; toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is great with great bonus potential if you have the right manager. Benefits are also good. I liked my opportunities to try new projects and collaborate with new teams. Hybrid work schedule is an OK benefit.

Cons

New York leadership has encouraged an incredibly toxic culture. People are incentivized to throw others under the bus. In the Wealth Management business, the leadership is so far removed from what's important to the advisor business, and then bends over backwards in all the wrong ways to accommodate ridiculous advisor requests for FAs who end up leaving within 6 months. The regulatory issues the bank has faced in the past decade has left teams with needing to implement new policies and procedures that are impossible to manage to. Also the shift from remote work and focus on the new location strategy has forced tens of thousands of people out or displaced, and left the rest of us shouldering the burden of an increased workload. And the location strategy has prevented people in "non-core" locations from building their careers across the company.

Viewing 421 - 423 of 54,549 Reviews

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