Wells Fargo reviews

3.5

58% would recommend to a friend

(54,350 total reviews)
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Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

54K reviews
1.0
Sep 8, 2015

I'm about to quit.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Didn't have to work on Sundays and I was always off by 6:30pm. And the pay wasn't too bad.

Cons

Sales is a must You can never be out of balance If you give slightly less than perfect customer service you were in trouble. But if you tried to focus on sales, but had bad service, you were in trouble (and vice versa.) You can never just focus on one.

1.0
Sep 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Wells Fargo has good benefits, the bank has good reputation, Wells Fargo Financial is not the bank.

Cons

WFF managed to turn a good profitable company into a slaughter house for clients. Your job description is nothing compared to what you have to do when you work there. My job consisted of the following: -Get there on time, 9:00AM reasonable hour -Start making calls to bank and WFF customers around 9:10AM (No one home, and if someone is home, people usually answer the phone, "Why do you keep calling me?, I asked several times not to callme" -around 11 you stop calling, but start working on your deals, this is the good part (Only if you have clients) -Do your appointments if you have any or keep calling -3 to 4 PM depending on the office, you start calling again until 6 PM by which time you are supposed to have more clients. or schedule your clients for saturday (Extra time) The job environment was not that bad, bad office maneurisms tampered with the sanity of most clients. People will get real mad in the office when they were told that "we are going to try to finance you" People will respond, "so you don't have a deal for me? did you lied to me and get me get all this paperwork just so you could run a deal?" This unprofessionalism made me sick, and made my quit the job. The fact that I was hired as a Credit Manager and instead I was telemarketing. I had to make from 80 to 100 calls a day regardless of how much business I brought. You will only sell creidt cards at more than 14% to 32% NO JOKE, RESEARCH IT! same with car loans. So good luck, see if you really want to do this, do some good soul search and imagine yourself being a telemarketer, bugging people at home and selling them those grosely inflated products.

1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and PTO are good. Coworkers are great but MGMT sucks.

Cons

Senior MGMT doesn't care about employees. Everyone is afraid they will lose their jobs. Chaotic environment and things change at whim of senior mgmt. Senior MGMT will not take advice or recommendations from Technology experts bc they make decisions based on bottom line. Senior mgmt lays off loyal longtime employees to cut costs and replaced with offshore resources. Those left after layoffs are only there to train their offshore replacements. Everyone is scared they could loose their job at anytime. Say layoffs are done "for now" but that doesn't mean they won't happen next month or next year. The workplace culture has been destroyed but senior mgmt. They only did RTO to get rid of people.

Viewing 52 - 54 of 54,350 Reviews

Glassdoor has 58,445 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.