Wells Fargo reviews

3.5

57% would recommend to a friend

(54,512 total reviews)
avatar

Charlie Scharf

61% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

55K reviews
1.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Wells Fargo is a stable company and with room for advancement and opportunities for dedicated employees. The upper management from outside the local branch always seemed polite and respectful when they visited the branch.

Cons

I disliked the over emphasis placed on sales goals at Wells Fargo. I felt like Wells Fargo harbored an environment that encouraged employees to tell customers falsehoods or half-truths in attempts to up-sell the customer into accounts and products that were unnecessary and not fiscally beneficial to the customer. I had no problem being a "teller". I enjoyed the money handeling and helping customers with their problems, but that is not what Wells Fargo is interested in from a teller now days. They simply want someone that will sell their products to every customer. Often times the Assistant Manager will sit behind the teller line and watch your interaction with each customer. If you do not offer the products like the computer prompts you too, the manager will be pulling you aside to give you "tips" and "suggestions" on how to sell these 'products" to the customer. The manager at our branch always wanted us to pitch customers credit cards under the guise that using a credit card instead of using savings will help you to "save your money!" I mean why use your savings when you could just charge up your credit card and then pay the bank more if fees, yea!!! I couldn't stomach the high pressure sales environment that is the culture at Wells Fargo, so I left. Also, the pay is horrendous. I believe I could have made more money working at a fast food restaurant. They do a lot of contests and offer performance bonuses, but most employees never reach their preset goals so you end up not making enough in extra incentives to make up for the poor pay.

5.0
Oct 21, 2009

Wells Fargo - Credit Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sound leadership, strong customer-centric culture, discipline in credit standards, and a meritocracy.

Cons

The larger a company gets the more it inevitably needs some bureaucracy. Now that Wells Fargo acquired Wachovia, it must be careful to maintain speed to market without the many layers that come with its larger size.

2.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

easy place to work. very cookie cutter responsibilities. good job for someone who doesn't like to be creative at work. potential to do more.

Cons

boring. Same tasks every day. pressure for no reason. pointless. not fulfilling. regular job. checking and savings ... no creativity.

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Glassdoor has 58,618 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.