Same old Wells Nothing has Changed
Pros
Huge book of business they service so you do have a decent amount of potential leads to call. Some of my team members were great and very nice to work with.
Cons
Terrible Leadership, It starts at the top and goes down to the market managers and even the Branch Managers. There is so much turn over that home mortgage consultants bounce from manager to manager. Branch managers play favorites with one or two people on their team and the rest of the team is left fighting for scraps. Management does a terrible job of coaching up and teaching new hires or helping long term employees get better. They only care about trying to clean up their act and fix all the compliance issues they have had. In truth, they haven't fixed anything. they still treat customers and employees as just a number and worry about how much they can make off of you. Its not about what is the right thing to do it is about who is right there. My personal experience was terrible. Many of my team members voiced the same issues and concerns. I had to file a complaint with HR which did nothing to help me or my team members. I was lied to on several occasions by management. Wells Fargo also robbed one of my customers. They took a payment there weren't supposed to. I filled several complaints and the customer was still waiting for his money back 2 months after it happened. If i am being honest I was very embarrassed to call myself a Wells Fargo employee. I am so happy to be moving on.