Pros
Reasonable attendance policy Great coworkers Great business model in theory
Cons
Terrible pressure from the top down Incompetent Supervisors Terrible Ethics from employees and supervisors do not care and encourage them. they force you to sell products that have no way of helping the customer. employees cheat the system and Supervisors are aware and encourage it "by any means necessary meet your numbers". i was told that. they look the blind eye and when you refuse to play the numbers game they belittle you even if you are meeting the requirements. if you are a level 3/5 they wont leave you alone. level one is below average 2 is average 3 is good 4 is very good and 5 is outstanding. you MUST refer 1 out of 4 calls. 50% of those need to be transferred to a personal sales team member. that means 1 of 8 calls MUST go to a banker even though most calls are just checking a balance debit card doesnt work someone made a mistake and sent card to wrong address or too many cards or overdraft fees. if it wasnt for inconsistent information givin in all departments i would have received 30 calls a day instead of 90. since everyone is so focused on sales they tell you whatever you want to hear and then when it goes wrong they call the phone bankers. i know excellent committed team members who work hard and sell and are honest and polite to customers. all get fired eventually and wells fargo is left with scumbags who played the numbers game and cheated and are now leaders. Sound familiar? Citibank? BofA? all places that destroyed our economy and cheated to have great numberst and then the banlks collapsed. you can take it to the bank that the same thing is going to happen here.Wells still has terrific employees left over from merger and from before 2008 when economy collapsed. the business model is terrific but people have manipulated that and now whats left is an empty bank that looks great on paper.