Pros
The position, during the craze from low interest rates during 2019-2022, allowed for people who wanted to work hard, meant they could make very good money. Leads would call in, and would rarely have to cold call.
Cons
Wells Fargo is a large company and you are treated like a number and not a person. Very poor culture, resulting in very few co-workers, team members, and managers who are willing to help you individually or even help a team succeed. Think of when you call a cable company and how horrible it is to get quality assistance, the same is true internally at Wells. You can ask for help and be railroaded with the same answer or non answer, if you are even helped by anyone. This happened in many situations, such as when trying to find alternative ways to overcome an objection or roadblocks, and even when just trying to find a solution for a unique situation. In the end I was sold on working there due to the claim of the company "changing the culture" with a new person running the entire mortgage department, as well as believing that there are opportunities to grow in the company. Culture was horrible, communication within wells was horrible, and although it was a great opportunity to make good money, again you were just a number and no awards helped anyone as Wells over hired during the boom, and since then has laid off thousands and has almost completely gotten out of the mortgage industry.