Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 40 reviews)); "People are great" ((in 12 reviews)); "Great Culture and Values" ((in 11 reviews)); "Beautiful campus." ((in 10 reviews)); "Pay was decent for an entry level job." ((in 9 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 14 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 7 reviews)); "Disconnect between upper management and mid" ((in 6 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 5 reviews)); "the way things ended, felt management picked favorites" ((in 3 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(187 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (187 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

187 reviews

5.0

Jul 17, 2025

Love it here

Senior personal lines underwriter

Recommend

CEO approval

Business Outlook

Pros

Flexibility, benefits, culture, great management team

Cons

Pay could be a bit more up to industry standards

West Bend Insurance Company Response

11mo

Thank you for taking the time to share your thoughts. We’re grateful to have you on the team!

4.0

Jun 24, 2025

Good company

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Benefits are excellent and don't compare to anywhere else.

Cons

Tough to get support to make changes from upper level management.

West Bend Insurance Company Response

1y

We appreciate your feedback. Thank you for taking the time to leave a review!

5.0

Jun 17, 2025

Great place to work!

Event coordinator

Recommend

CEO approval

Business Outlook

Pros

work life balance, flexibility, good benefits

Cons

a smaller large company and its in transition alot.

West Bend Insurance Company Response

1y

We're happy to hear your positive perspective. Thank you for your feedback and for being part of our team!

Viewing 13 - 15 of 187 Reviews

Jobs at West Bend Insurance Company

Investigator II – Special Investigations Unit ( Tennessee, North Carolina, Kentucky, Virginia )

Senior Investigator – Special Investigations Unit( Illinois, Indiana, and Michigan )

Workers Compensation Claims Representative

Claims Representative III

Senior Property Adjuster - Southern IL