Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 30 reviews)); "Pay was decent for an entry level job." ((in 14 reviews)); "Great campus (cafeteria, gym, trails)" ((in 12 reviews)); "Great Culture and Values" ((in 12 reviews)); "good work/life balance and growing teams" ((in 9 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 15 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 8 reviews)); "Disconnect between upper management and mid" ((in 6 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 4 reviews)); "PTO around the holidays is insufferable and the favorites will always get their requests honored." ((in 3 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(188 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

188 reviews

2.0

Jul 5, 2016

Systems Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and facility is nice

Cons

Way behind the times. You are looked down upon if you ask to work from home. It is like a privilege? Senior IT management will work you until your fingers fall off with no compensation or comp time. If you like to work a lot with little home/life balance, this is the place for you!

2.0

Sep 5, 2015

IT Middle Management needs An Overhaul

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful campus, great onsite clinic, good cafeteria. Pockets of solid leadership that can move the company forward. Good financial position.

Cons

Middle management in IT needs some rework. Focus is on time logged on time sheets versus results and accomplishments.

1.0

Jun 4, 2014

Was good before it became a sweat shop for IT

It grunt

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits are very good, campus is exceptional, subsidized lunch - avg. cost to employee is about $5 depending on what you order, large dining area, gym, nature trails out back, company picnics, bonus checks yearly.

Cons

They used to boast about being a premier place to work and they were a premier employer under all of the senior leadership throughout the company's history up through CEO and President Tony Warren. The current CEO/President rose through the ranks of the sales silo of the company and now it's all about the bottom line. The rich culture they had from inception is gone and that's the saddest part. Gone is the work / life balance. Gone is recognition for extra work and long hours. Gone is the retention of long time dedicated employees. Now the turnover in IT has been ridiculous in the last few years. I would have given this company 5 stars back in the day, now I give it zero but I'm forced by this site to give it at least one. Consider it a charity star.

Viewing 22 - 24 of 188 Reviews

Jobs at West Bend Insurance Company

Investigator II – Special Investigations Unit ( Tennessee, North Carolina, Kentucky, Virginia )

Senior Investigator – Special Investigations Unit( Illinois, Indiana, and Michigan )

Workers Compensation Claims Representative

Claims Representative III

Associate Underwriter