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West Pharmaceutical Services

Engaged Employer

West Pharmaceutical Services reviews

3.6

63% would recommend to a friend

(785 total reviews)
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Eric M. Green

73% approve of CEO

53% positive business outlook

West Pharmaceutical Services has an employee rating of 3.6 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Pharmaceutical Services employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

785 reviews
1.0
Aug 26, 2020

never again

Recommend
CEO approval
Business Outlook

Pros

be a good company if they had better ethics

Cons

recently passed every test they gave me to work there. I cant believe how the HR treated me. He had me take the test for and I passed. I passed the interview, have over 22 years of manufacturing experience. I am quite disappointed that they would have me do a physical and I pass everything except when they asked to squat down for 5 minutes. I could for over 2 minutes but not 5 and after I got the job offer and accepted he calls me to tell me because of that he was resending the job offer. That man really is a joke how can u take a job back after its given to u. the offer letter said it is contingent on satisfactory completion of the background check screening, your successful completion of a pre-employment drug screening, final verification of the information contained in your resume and participate in the direct deposit program I dont see the contingent for what he denied me the job he already gave me. I Passed everything but your ridiculous squat 5 min. test. Then I tell him I just got off a 12 hour shift and he didn't care, he was rude to me and told me there's no retesting and we don't want u. Well that's fine your loss. I am a good worker, I wanna see him be on his feet for 24 hours in 2 days and tell me I should still be able to do that test. He cant tell me that because he sits behind a desk and pushes a pencil. you can call me to change your mind and the answer is a hell no. You don't realize that u embarrassed me. I already put my 2 weeks in to my current job and everyone was expecting me to start this one and now u made embaressed me to go to work and say oh nevermind I cant squat for 5 minutes so I'm not leaving. hope your happy you made me look like a fool at my job I am at now and all for nothing. It Actually made my managers day they are real happy Im staying the hr dept. said Im glad your staying plus my managers said that's great!!!!! because they know how good I am at performing the job tasks. I'm fast I have great quality and get awesome production numbers. your loss..

1.0
Jan 21, 2017

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice location and some great people work there.

Cons

Senior Management are inconsistent, rude and treat people based on old boys club rules.

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West Pharmaceutical Services Response
9y
I am disappointed to hear about your experience at West and would like to hear from you. It is critical that we learn about challenges such as yours, in order to create a work environment where employees feel they're treated fairly and respected. If you are open to a discussion, please contact me at 610-594-2900. I hope to hear from you. Annette Favorite, SVP & CHRO
2.0
Jan 7, 2023

Could it be better

Recommend
CEO approval
Business Outlook

Pros

100 year old company, try to be a good company

Cons

Toxic environment, not intentionally, but toxic. Great values in paper but the C-Suite does not actually acts to show are true, they seem more concerned about the stock price and their bonuses than in their employees or customers.

Viewing 22 - 24 of 785 Reviews

Glassdoor has 972 West Pharmaceutical Services reviews submitted anonymously by West Pharmaceutical Services employees. Read employee reviews and ratings on Glassdoor to decide if West Pharmaceutical Services is right for you.