Is WestRock a good company to work for?

WestRock has an overall rating of 3.5 out of 5, based on over 3,237 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at WestRock to a friend and 48% have a positive outlook for the business. The best reviews about WestRock have been left by employees working as Intern , Financial Analyst and Human Resources Manager .

Does WestRock pay their employees well?

According to anonymously submitted Glassdoor reviews, WestRock employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WestRock. This rating has been stable over the past 12 months.

How satisfied are employees working at WestRock?

61% of WestRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WestRock 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at WestRock?

Machine Operator (142) , Estagiário (41) , Maintenance Technician (36) , Customer Service Representative (30) , Intern (28) , Manager (28) , Project Manager (25) , Forklift Operator (19) , Production (19) , Engineer (17) , Operator (17) , Process Engineer (17) , Analyst (15) , Financial Analyst (15) , Production Supervisor (15)

What are the pros of working at WestRock according to real employee reviews?

"Good to us and good pay" ((in 320 reviews)); "good benefit good bad good" ((in 204 reviews)); "Awesome people and great experiences for an intern!" ((in 186 reviews)); "Good salary and lots of overtime." ((in 54 reviews)); "money was good and hours" ((in 51 reviews))

What are the cons of working at WestRock according to real employee reviews?

"No work / life balance" ((in 91 reviews)); "Long hours and lots of weekends" ((in 51 reviews)); "Some not all bad managers" ((in 38 reviews)); "Work environment was poor and upper management was out of touch with what the plant needed" ((in 35 reviews)); "Poor communication too often." ((in 31 reviews))

What are employees saying about WestRock layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WestRock layoffs and their outlook for job security at WestRock in 2026.

What are the top reviewed WestRock locations?

Atlanta , Richmond , Norcross , Winston-Salem , Tacoma , Hopewell , Jacksonville , Charleston , Longview , North Charleston , Florence , Duluth , Covington , West Point , Fernandina Beach , Chattanooga , Chicago , Chesterfield , Lansing , Saint Paul , New Lenox , Evadale , Cottonton , Dallas , Minneapolis , Sandy Springs , New York , Rogers , Knoxville , Fort Worth

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WestRock

Now known as Smurfit Westrock

WestRock reviews

3.5

61% would recommend to a friend

(2,396 total reviews)

David Sewell

55% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

2.9

Senior management

WestRock has an employee rating of 3.5 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WestRock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 15, 2018

Logistics Planner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Challenging work and decent pay all things considered. Benefits are good.

Cons

No opportunity for growth unless you fit a certain type of mold. Only promoted if you have a cost savings project which is really analyst work. Extremely long hours, on call most weekends, and horrible work life balance. Your job must be number one or you’re last in line for upward movement. Severe lack of diversity on the team as well as horrible management due to the oversight on the director level.

1.0

Dec 5, 2017

Sales Commission Structure is horrible

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Our plant had great quality and customer service

Cons

2% for 2 years, 1% after for sales commission is ridiculous. Sales Managers are not putting this in writing.

2.0

Nov 18, 2017

Finance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company was just acquired by Westrock, with all the new locations there are more opportunities to move and grow within the company.

Cons

If you are an hourly employee the point system is something I think is ridiculous. It requires you to be precisely on time when arriving and leaving work. When it was slow I completed my work and helped out other employees in my area, and if I would have left work early I would have received a half a point against me even though I went above and beyond to complete my tasks and to help out my team.

Viewing 46 - 48 of 2,396 Reviews

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Jobs at WestRock

Assistant Press Operator - Offset

Licensed Journeyman Electrician

Industrial Equipment Maintenance Mechanic (Journeyman)