Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,426 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Sales (19) , Senior Manager (19) , Senior Software Engineer (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 238 reviews)); "Good benefits and people engagement activities" ((in 186 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 177 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 164 reviews)); "The people and culture are great." ((in 132 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 115 reviews)); "Salary is low and projects can be under resourced" ((in 106 reviews)); "Situated in a volatile industry and my biggest qualm is the low pay." ((in 102 reviews)); "Too many layoffs" ((in 70 reviews)); "Poor leadership: constant knee" ((in 45 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,182 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Wiley has an employee rating of 3.7 out of 5 stars, based on 2,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Feb 10, 2026

7 years of loyalty, repaid with zero transparency

It specialist

Recommend

CEO approval

Business Outlook

Pros

Some good teammates and very helpful Manager

Cons

I worked at this company for 7 years and never expected to be treated this way. Management moved my entire team to a third-party vendor without any prior communication, consultation, or respect for the people who built this business. We were later told the entity was sold, as if we were just numbers on a spreadsheet. This is one of the most disappointing and unprofessional experiences I’ve had in my career. After years of commitment, the company handled a major decision with complete lack of transparency and empathy. If you value stability, honesty, and employee respect, think twice before joining. 1. No transparency from leadership 2. Major organizational changes communicated too late 3. Employees treated as disposable during transition 4. Very poor people management

Wiley Response

4mo

Very sorry to hear your perspective on this strategic business decision. We care about colleague growth and development while your at Wiley and in your next chapter. We deliberately chose a company that has committed to maintaining continuity while bringing the scale and resources to invest in capabilities and your career growth. This change provides you with a clear path to continuing your career growth while delivering meaningful work.

3.0

Feb 10, 2026

Learning

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to learn new stuff

Cons

Lack of visibility on top level decisions, until last minute

Wiley Response

4mo

Thank you for your feedback and your work at Wiley! No doubt we have some changes happening. We're excited about our future! Wiley is in the middle of a significant transformation that includes difficult trade-offs across the board. We wish you all the best in your next chapter.

3.0

Feb 9, 2026

Times of Change

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Nice team - AI focus

Cons

Lots of org change. Lots of AI focus.

Wiley Response

4mo

Thank you for your feedback and your work at Wiley! No doubt we have some changes happening. We're excited about our future and the significant transformation we're undergoing to continue making a positive difference in the world. Thank you for continuing with us on this journey!

Viewing 31 - 33 of 2,182 Reviews

Jobs at Wiley

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Customer Success Manager

Email Advertising Operations Specialist

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7 years of loyalty, repaid with zero transparency

Learning

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