Wiley reviews

Leadership is terrible. They jump from one big idea to the next and leave the remains in shambles. Reorgs are constant. Long-term plans are made and abandoned months later in favor of short-term efforts to improve the quarterly earnings call. Messaging is completely tone-deaf and sunny while everyone hates working here. Every six months we do a survey on employee satisfaction, which is low, and the survey only upsets people more because leadership does not act (or acts directly counter to) the feedback that is given. They are pushing for increased RTO, despite everyone universally hating that and being very vocal about it, which suggests either total incompetence or they are trying to reduce headcount without actually doing a layoff. If you aren't in sales, no one cares what you are doing. Management is left totally impotent to address employee concerns. As a manager, I cannot believe anyone would accept what we offer as entry-level pay. It's laughably low, and they withheld raises this year. I am honestly shocked any time we are able to find someone willing to fill a vacancy on my team. That is, when we are even allowed to hire, because leadership constantly freezes hiring. I am actively looking to leave and I don't recommend that anyone try to take my role when I'm gone.

These are not those of a bitter ex-employee. These were cons/observations while I was actively employed and discussed amongst teams. Poor executive hires on the business and tech followed by lack of action to address it. I won't use "leadership" as they were not leaders. Acquired many companies over 10 years and drove all of them into the ground. No growth plan and haven't for a decade. Their only "plan" is to cut costs to meet the next quarters forecast without concern for the long term health of the company. Outsource/offshore all experience and eliminate critical management roles that handle delivery and platform support.