Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,427 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 234 reviews)); "Good benefits and PTO policies" ((in 194 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 184 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 147 reviews)); "Managers are good about letting people explore roles that are not traditional for their role." ((in 45 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 110 reviews)); "Low salaries and slow to make changes" ((in 105 reviews)); "Low pay and no ability to move" ((in 104 reviews)); "Poor leadership: constant knee" ((in 47 reviews)); "Upper Management is easily the worst part of the company." ((in 37 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,183 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,183 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Sep 11, 2025

Okay for a time, don’t get comfortable

Customer success

Recommend

CEO approval

Business Outlook

Pros

Benefits are solid, flexible PTO is a big plus, work life balance is pretty strong, it’s a decent place to work, but not somewhere you’d want to stay too long

Cons

-Salaries are on the lower side and raises and promotions are currently frozen -there’s a lot of silos, working cross functionally across the organization is difficult -there have been a lot of layoffs over the past 2 years, most everyone is stretched thin

2.0

Sep 8, 2025

Some Perks, But Bad management

Content developer

Recommend

CEO approval

Business Outlook

Pros

Overall, Wiley in general has some good perks and benefits: * Half day off on Fridays during the summer * Good benefits * Some fun community engagement activities (e.g., volunteer days, networking chats, well being activities)

Cons

These don't necessarily apply to Wiley as a whole, but for a specific department and managers in that department (People who run the higher-ed online textbook part of the business). * Micromanagers * Favoritism * Bullying/Mobbing * Toxic work environment * Very hierarchical company * Not open to different perspectives, opinions, or ideas * Women like males on their teams; * Not clear with deadlines; Meeting a due date is seen as a bad thing; Only beating a deadline matters.

4.0

Sep 4, 2025

decent pay

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

great managers, relaxed work environment

Cons

career growth and inter-team working

Viewing 100 - 102 of 2,183 Reviews

Jobs at Wiley

Customer Success Manager

Wiley

Wiley reviews

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Okay for a time, don’t get comfortable

Some Perks, But Bad management

decent pay

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