Wiley reviews

Could have better management, and better room for growth

Wiley understands that they need to be technological company capable of delivering innovative solutions in order to reach global audiences with digital content over the Internet. However, they always fail on finding people who could deliver on that vision. For some reason they always find a mediocre CTO and this time abysmal CIO who by digital transformation mean filling the ranks with their former buddies from Pierson Publishing, reorganizing and renaming things without substance, and giving up rosy speeches about their achievements. The CIO is a joke. He has attention span of a child, without the courage to take side on any issue and spends most of his time on LinkedIn managing his public image. This time Wiley is facing serious financial issues. Higher education, their main source of income, is indebted and non performing, Sri Lanka Wiley’s main source of dirty cheap labor has defaulted and cannot afford energy, while other centers in Russia and Brazil are becoming more expensive due to the ruble and real outperforming the USD. In short globalization is over and Wiley’s management hasn’t received the memo. To give the image of profitability to their share holders Wiley has borrowed money and bought back their shares. This trick will work until it doesn’t. The worst lapse of judgment comes with Wiley’s enforcement of vaccine mandates. Employees are asked to use a dubious phone app, that is linked to their medical records, to be able to visit Wiley’s offices in the USA. Sadly, not the place to be any more.