Use to be an awesome company now we are not able to service our customers and we are losing our core customers.
Pros
Mobile Mini was a growing company with the best sales people and product in the industry. They made it fun and made it easy to balance work and family. The employees on the local levels are awesome and make it easy to spend 40 hours a week with them. Mobile Mini is always looking to improve and with that they go through tribulations. We do have the best security to offer our customers and that has kept us on top.
Cons
Mobile Mini trying to adapt and grow has hit some hard times. Centralizing sales and all the phone calls have made it extremely difficult on our customers and long time employees. It seems like MMI is always adding high end positions in corporate and laying off at the branches. We are so slim at the branches that it is making it difficult to send out quality products and satisfy our customers. A lot of our long time employees and customers are leaving us for the competition. MMI makes it very hard for people to do business with us and I only wish that they would listen to their employees and customers who are on the front lines and know first hand what is happening. We have taken a very simple process and made it very difficult. Customers cannot even call directly to the local branch they want. Contractors hate it. That is our core business. They told us contractors will always stay with the local branches and that isn't the case anymore. Hopefully the necessary changes are made before it is too late. I love MMI and it breaks my heart to see what is happening to them.
