Wireless Zone reviews

2.7

34% would recommend to a friend

(299 total reviews)

Scott Moorehead

33% approve of CEO

27% positive business outlook

Wireless Zone has an employee rating of 2.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wireless Zone employee rating is 24% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

299 reviews
1.0
Dec 30, 2025

Stay far away

Recommend
CEO approval
Business Outlook

Pros

The customers were normally friendly and polite.

Cons

None of the required training is what you’re actually supposed to do on the floor, which is super confusing to new people who are training. More experienced workers take the commission from the new people who don’t understand the system. You’re encouraged in the training to be open and honest with the customer, but when you do that, you get into trouble for not making the company more money. The sick pay mentioned in the job listings is fake, they demand you come in puking, with the flu, and with a fever of 102. You’re expected to memorize the pricing of everything without being given anything to actually memorize.

3.0
Sep 24, 2025

Completely dependent on franchisee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wireless Zone provides their franchisees with a ton of resources and training tools to help build retail sales teams

Cons

Depending on the franchise owner you work for, your experience can range from awful to amazing.

2.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Verizon Employee Discount, Lots of Downtime, Overtime Pay, Flexible Schedules, No Experience Needed

Cons

Very Low Base Pay, Poor Training, No HR Department, No Retirement Plan, No Health or Dental Plans, No PTO or Vacation, Poor Support from Management, Unethical Sales Tactics, Unrealistic Goals, Unethical Business Practices, Poor Work Life Balance, Payroll can be Delayed

Viewing 31 - 33 of 299 Reviews

Glassdoor has 301 Wireless Zone reviews submitted anonymously by Wireless Zone employees. Read employee reviews and ratings on Glassdoor to decide if Wireless Zone is right for you.